Warehouse Supervisor

Description

The Warehouse Supervisor is responsible for overseeing daily warehouse operations with a focus on efficient order fulfillment, accurate inventory management, and adherence to quality standards. This hands‑on leadership role ensures a productive, safe, and compliant work environment and ensures compliance with company policies and procedures. This individual will collaborate with cross‑functional teams to meet service level expectations and operational goals. The ideal candidate thrives in fast‑paced environments, excels at team leadership, and possesses a strong attention to detail.

This position will oversee the Stockroom Clerks.

• Supervises and coordinates on‑site warehouse order fulfillment operations, including receiving, storing, picking, packing, and shipping to ensure timely and accurate processing and delivery of customer orders.
• Monitors daily workflows to meet order fulfillment targets for accuracy and turnaround times and service level expectations.
• Collaborates with team members to optimize workflows and streamline processes for increased efficiency.

• Implements and maintains effective inventory control measures to ensure accurate stock levels.
• Conducts regular audits and cycle counts to reconcile inventory discrepancies.
• Ensures proper storage, labeling, and rotation of goods in the warehouse.
• Identifies, segregates, and documents non‑conforming, damaged, or expired products; ensures they are properly labeled and securely stored pending final disposition.
• Monitors and responds to environmental conditions in the stockroom to always safeguard the integrity of stored products.

• Responsible for completing ongoing training in cGMP, MoCRA regulations, and company quality control procedures to maintain compliance with regulatory standards and ensure thorough understanding of applicable requirements.
• Leads, coaches, and supervises warehouse associates, assigning tasks and monitoring performance.
• Supports employee training and development and makes staff available to complete all required training as assigned. Provides guidance to ensure staff members are well‑equipped to perform their roles effectively.
• Enforces policies and procedures, including attendance, safety, and productivity standards. Delivers disciplinary action as appropriate.
• Identifies and implements improvements in workflow, layout, and processes to maximize efficiency.
• Provides regular performance feedback, including timely completion of performance reviews and delivery of coaching and disciplinary action.

• Monitors and enforce quality control procedures to meet company standards.
• Addresses and resolves any issues related to product quality, packaging, or order accuracy.
• Adheres to all current Good Manufacturing Practice Requirements.
• Performs weekly GMP walk throughs on the WH floor to ensure we are following CFR 111.
• Follows strict sanitation protocols in accordance with FDA cGMP and MoCRA standards to uphold product safety and quality.
• Maintains accurate and accessible documentation for product traceability, inventory transactions, and shipments in compliance with MoCRA and 21 CFR Part 111, ensuring readiness for regulatory inspections.

• Ensures employees follow all company policies, including proper timekeeping practices, and are provided meal and rest breaks. Monitors timekeeping on a daily basis and makes edits and corrections as needed.
• Enforces safety regulations and provides safety reminders to team members.
• Ensures proper handling of equipment and materials to prevent accidents and damage.

• Works closely with the Warehouse Manager to communicate operational updates, challenges, and improvement opportunities.
• Communicates announcements, updates, and reminders to staff as needed.
• Communicates with carriers and suppliers.

• High school diploma or GED is required
• Minimum of 2 years’ experience in a warehouse, distribution, or fulfillment environment is required.
• Minimum of 1 year of supervisory or team lead…