Sr. Product Manager

ADP is hiringa Sr. Product Manager for our Payments team.

• Are you empathetic to client needs and inspired by transformation andimpactingthe lives of millions of people every day?

• Have you taken products from concept to commercialization using the latest technology and achieved market success?

• Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?

Well, this may be the role for you. Ready to design what'snext?

This role is Hybrid onsite 3 days a week in our Pasadena CA or San Dimas CA Office and not eligible for remote.

In this role, you will work alongside a team of friendly, passionate, and creative product managers and developers to bring our products tomarket.

The ideal candidate will bring deep product management
experience in payments, workflow redesign, digital experience transformation, and ecosystem integrations.You will drive product strategy focused on improving associate and client experiences across payments-related workflows, while collaborating cross-functionally with engineering, operations, risk, design, and external partners. This role centers on reimagining user journeys, reducing friction, and delivering seamless experiences across internal tools, client-facing capabilities, and partner integrations. Experience with AI-enabled capabilities, including AI agents and intelligent automation, is important, but it is one part of a broader product portfolio rather than the primary focus of the role.

We'relooking for someone who excels when no two days are the same. Integrity, resilience, and pushing the boundaries are must-havesin this job. Whether you'rein meetings with clients or sales, developers, or design,you'llbe the guiding voice that helps us clarify ideas so we can create a product roadmap. You stay close to market trends,anticipateour customers' next questions, and bringnew ideasinto the mix. You loveevangelizingyour product andcommunicatewith confidence.

Still, you also have the experience to takeyour product into the marketplace andpositionit competitively for maximumfinancial impact.

To thrive in this role, you must take command of your product, lead multiple teams’efforts, and be a deep listener who can ask the right clarifying questions to help understand the problem your stakeholders are trying to solve.

You'veworked with Agile teams andunderstandproduct delivery cycles. You have experience explaining the prioritization of a product roadmap, creating that roadmap, and documenting in a way that both external and internal teams will understand. You have held roles where you regularly communicate and defend ideas to a broad audience of stakeholders. Our best product managers are domain experts and enthusiastic creators who stay current on the latest trends.

As part of our team, your voice will influence product success and help shape our industry.

• Product Strategy and Ownership.Own and evolve the product roadmap focused on payments experiences, workflow redesign, and user journey improvements across associate and client interactions.

• Research - Requirements.You'lldocument and prioritize product features. Youwillalwaysbelearning and researching new industry trends to make our products better.
  
  You'llincorporate what makes sense into your product roadmap based on our clients, the market, ADP's goals, and whatimpactthe future of tech will have on your products.

• Workflow and Experience Transformation.Reimagine and improve workflows that impact associates and clients,identifying opportunities to simplify processes, reduce friction, and improve satisfaction.

• You'llcreate strong alliances with diverse stakeholders and ensure everyone is in this together and communicates most appropriately.
  
  You'll collaborate across multiple teams with developers, other product managers, and UX teams, to name some, to continually drive innovation and make the product the best it can be.

• You have experience measuring product effectiveness, reporting outcomes, and driving priorities.

• AI-Enabled Capabilities
  . Support product initiatives involving AI agents, automation, and intelligent experiences where they can improve service delivery, navigation, and task completion.

• Variety of work.There is no typical day. You could be working with UX teams on client experience journeys to deliver new features, product enhancements, or createnew services. Best part?
  
  You'llget to see those ideas come to life.

• You'llspeak to internal and external…