Senior Manager, Procure-to-Pay Operations

Senior Manager, Procure-to-Pay Operations

The Senior Manager, Procure-to-Pay Operations is responsible for leading and optimizing the end-to-end P2P cycle, spanning Accounts Payable, Travel & Expense (T&E) reimbursements, travel administration, and procurement operations. This role owns the operational integrity, accuracy, and efficiency of these functions while ensuring strong internal controls, timely processing, and a high standard of service to internal stakeholders and external vendors.

The role also partners with the broader accounting team during month-end close, contributing to the review of close tasks including balance sheet reconciliations and variance analysis for AP accounts. This position also works closely with the Strategic Sourcing & Procurement team to support sourcing initiatives, vendor management, and procurement governance. The ideal candidate combines deep operational expertise with strong systems fluency and a genuine interest in driving automation and process efficiencies, including the use of emerging AI technologies to modernize and scale P2P operations.

• Oversee the full Accounts Payable process, ensuring accurate, timely, and properly authorized processing of vendor invoices and payments.

• Manage invoice-to-pay workflows in Coupa, including approvals, matching, exception handling, and payment runs.

• Ensure adherence to payment terms and effective management of the AP aging.

• Maintain robust controls over disbursements, including segregation of duties and fraud-prevention safeguards.

• Oversee the annual 1099 process, ensuring accurate vendor tax data, timely preparation and filing of 1099 forms, and compliance with IRS reporting requirements.

• Oversee corporate card programs, including employee-issued credit cards and virtual cards, ensuring appropriate controls, and policy compliance.

• Own the T&E reimbursement process within Coupa, ensuring compliance with company travel and expense policy.

• Administer the corporate travel program through Navan, supporting booking workflows, policy configuration, and traveler support.

• Partner with stakeholders to drive policy awareness, resolve exceptions, and continuously improve the employee experience.

• Lead procurement operations including vendor onboarding, vendor master data management, and purchase order (PO) lifecycle management.

• Maintain vendor records and master data in Net Suite, ensuring data integrity and accurate vendor setup.

• Support sourcing and purchasing stakeholders with operational guidance, controls, and process governance.

• Support and review month-end close activities related to P2P functions within Net Suite and Flo Qast.

• Review balance sheet reconciliations for AP to ensure completeness and accuracy.

• Perform and review variance analysis, investigating and explaining significant fluctuations in relevant account balances.

• Lead, mentor, and develop a team of 2, setting clear objectives and performance standards.

• Establish and maintain strong internal controls across AP, T&E, and procurement processes, supporting audit and compliance requirements.

• Identify and implement process automation and efficiency improvements across the P2P process.

• Define and monitor KPIs and service-level metrics to drive accountability and operational excellence.

• Serve as a key point of contact for internal stakeholders, vendors, and auditors on P2P matters.

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.

• 8+ years' experience in accounts payable, procurement operations, and/or P2P functions, including direct supervision of AP staff.

• Strong working knowledge of P2P processes, controls, and best practices across AP, T&E, and procurement.

• Experience with Coupa, Navan, Net Suite, and Flo Qast (or comparable ERP, P2P, travel, and close-management tools).

• Solid understanding of month-end close activities, balance sheet reconciliations, and variance analysis.

• Demonstrated ability to manage, develop, and motivate a team.

• Experience implementing or optimizing P2P systems and automating manual processes.

• Strong attention to detail with a controls-oriented mindset.

• Excellent…