Billing Analyst

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek's prestigious 2025 Top 100 Global Most Loved Workplaces® list.

We are looking for an organized,efficient,detail-oriented Billing Analyst to join our Business Operations Revenue Assuranceteam.

Analyst responsibilities will includeinterpreting andvalidatingcontract termsfor billing and paymentspreviouslycreated inour billing systems to ensure nopast or futurerevenue leakage.

Manualcalculation ofCPI,SOFR, and all other calculations performed outside ofautomatedbilling/paymentsystems. Validatingallsystem generated calculations within thebilling/paymentsystems.

Document all errorsencounteredandtrack reduction in revenue leakage. Update procedures to ensureno future revenue leakage.

Report and track anyissues caused by systemissues andtrack to resolution.

Communicate issuesencounteredandpossible revenuerecovery values torelationship personnel to discusspossible recovery of lost revenue and/or future changes to billing/payment calculationswithcustomers.

• Review customer contracts toidentifycurrent active contractstoutilizeforauditing payment/billing.
• Auditcontractpayment/billingtermsby comparing contractdetailsto current calculations to ensure accuracy fornewand existing customers.
• ValidateCPI and SOFR protection and all other manualcalculations,document discrepancies, and coordinate payment/billingterm corrections and lost revenue/expense calculations.
• Validate first billfor new customer sand recently corrected customers to ensure accuracy prior topayment/billing delivery to customer.
• Communicate and coordinate with
  
  Customer
  
  Relationship Managers toprovidepayment/billingcorrectioninformation, resolve issues and provide clarifications related to billing/payment calculations and processes.
• Track issues,determine root cause, update procedures for correctiveactionsand track system updatesrequiredto completion.
• Query data toassistwith investigation of issues.
• Prepare various monthly reports and data analysisassociatedwith audit activities.
• Perform tasks associated with standard audit procedures such as pulling documentation and explaining process flows.
• Identify,documentandassistwithimplementingbusiness process improvements.
• Miscellaneous duties as assigned.

• Oracle
• Microsoft Office
• CORE/AMP/Morphis/Webtools - billing systems
• 3rd party systems
• Proprietary Contract Management and Billing software

• 2 plus years of hands-on experience with contract management,billing and/or accounting responsibilities
• College level accounting coursework,bachelordegree, or equivalent work experience.
• Proficiency with Microsoft Office products, including Word, Excel, Outlook.
• Microsoft Access,Power Query,PowerBI, SQL experience a plus
• Hands-on, self-starter with the ability to independently and effectively follow difficult issues throughto resolution
• Must bedetailorientedandorganized.
• Strong abilityto multitask.
• Well-developed verbal and written communication skills
• Strong critical thinking/problem solving skills
• Team-oriented
• Committed to meeting deadlines and flexible to workafter hours as needed.

#LI-CS1

#LI-hybrid

Offers of employment are conditional upon passage of screening criteria applicable to the job.

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

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