AR Collections Process Lead

Our client, a leading organization in the financial services industry, is seeking a AR Collections Process Lead to join their team. As an AR Collections Process Lead, you will be part of the Finance Department supporting Accounts Receivable and Order-to-Cash processes. The ideal candidate will have excellent communication skills, strong analytical abilities, and a proactive mindset which will align successfully in the organization.

AR Collections Process Lead

San Francisco, California

• Manage end-to-end Accounts Receivable activities, including collections, dispute resolution, cash application support, aging review, and credit management.
• Drive collection strategies to reduce overdue receivables and improve Days Sales Outstanding (DSO).
• Monitor customer accounts to identify delinquent balances and proactively engage customers for timely payment.
• Investigate and resolve payment discrepancies, deductions, short payments, and invoice disputes.
• Serve as a subject matter expert for the complete Order-to-Cash lifecycle, including order management, billing, credit management, collections, cash application, and revenue recognition.

• 7+ years of experience in Accounts Receivable, Collections, Finance Operations, or Order-to-Cash processes.
• Strong hands‑on experience with Oracle ERP (Oracle E-Business Suite and/or Oracle Cloud ERP).
• Deep understanding of AR processes, collections strategies, cash application, billing, and dispute management.
• Proven experience managing and influencing senior stakeholders and client leadership.
• Excellent verbal and written communication skills.

• Opportunity to work in a dynamic, fast‑paced environment with a leading organization.
• Engage in meaningful projects that drive operational improvements and business success.
• Collaborate with a diverse and talented team of professionals.
• Develop your expertise in Oracle ERP and Accounts Receivable processes.
• Be part of a company recognized for its commitment to diversity and ethical practices.

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay