AR Collections Analyst

Our client is hiring an organized, motivated, and highly detail-oriented AR Operations Analyst for their Accounting team. The Analyst will perform a key role in managing the daily responsibilities for the Accounts Receivable team of the Accounting department.

• Connect with customers daily to ensure timely collection of accounts receivable.
• Be responsible for managing collections and related billing questions for a portfolio of 200+ accounts.
• Communicate with payers and payer portals for payment research.
• Conduct timely research, analysis and decision making for resolution of disputed items, short/over-payments.
• Work to resolve billing disputes.
• Ensure accurate customer records through proper account reconciliations, payment application, recording of adjustments (write-offs, credit memos, etc.).
• Participate in process improvement projects with evidence-based findings and solutions.
• Support ad hoc projects as they arise.

• 3+ years of collections experience handling small to medium-sized customers.
• Google Workspace and Excel experience required.
• Oracle Fusion experience is a plus but not required.
• Associate degree in Accounting is a plus but not required.
• Experience working with Oracle Fusion, Salesforce, Google Sheets, Google Docs, and Gmail is highly desirable.
• Ability to thrive in a fast-paced environment and pivot between tasks and requests.
• Ability to meet deadlines while proactively managing workload.
• Strong analytical and problem-solving skills with emphasis on accuracy.
• Strong customer relationship management skills.
• Ability to communicate clearly and concisely.
• Flexibility to adapt to changing priorities and work varied hours when necessary.
• Self-starter who can hit the ground running with minimal direction.

Compensation: $30 - $39.81 per hour