Group Design Manager, QuickBooks & ProPartner

At Intuit, our mission is to power prosperity for small businesses and accounting firms around the world. Behind every small business that grows is a set of books that's accurate, current, and understood, along with a trusted accountant who helps make sense of it all. Yet for millions of businesses, bookkeeping falls behind, financial clarity stays out of reach, and the expert help they need is hard to access or afford.

Quick Books Live and Pro Partner are changing that, combining Intuit Intelligence, a network of human experts, a one-of-a-kind loyalty network, and the accounting profession itself into services that keep books clean, decisions clear, and businesses moving forward. We will accomplish all of this by delivering our services through the people small businesses already trust: their accountants and firms.

We're looking for a Group Design Manager to lead Product Design for Quick Books Live & Pro Partner. You'll be the design counterpart to Product and Engineering leadership, shaping the experience strategy for one of Intuit's most important bets in services and the accountant ecosystem.

The portfolio spans Quick Books Live expert services, the Pro Partner and loyalty program, and the co-serve experiences that connect firms to their clients through the Intuit Accountant Suite (IAS).

Your mandate is bigger than designing individual services. You'll help evolve Quick Books Live and Pro Partner into a connected co-serve platform. One that helps small businesses grow and succeed by orchestrating the full power of Intuit's ecosystem: accountants (customers in their own right, served through IAS), our expert network (Quick Books Live), and our partner program (Pro Partner), delivering an outcome no competitor can match.

This is a role for a design leader who operates across strategy, systems, and craft, and who knows how to make experiences involving real money, human expertise, and a delicate relationship between Intuit, accountants, and small businesses feel remarkably clear, trustworthy, and human.

• Set the experience vision across Quick Books Live and Pro Partner

• Translate the co-serve strategy into differentiated, cohesive customer experiences that serve small businesses through their accountants

• Connect the journey end to end: how a business or its accountant discovers the service, through onboarding, ongoing bookkeeping, and the insights that come back

• Build scalable systems across direct, expert-assisted, and accountant-led surfaces

• Shape AI + human-in-the-loop experiences, from AI-led support to expert-led review and guidance

• Make AI interactions transparent, useful, and trustworthy in moments that affect a customer's livelihood

• Balance intelligent automation with human expertise and customer agency

• Partner with Product and Engineering to turn emerging capabilities into customer value

• Set a high bar for interaction, visual, and motion design

• Deliver cohesive, polished experiences across Quick Books, IAS, and partner surfaces

• Stay close to the work through clear creative direction and hands-on leadership

• Foster a culture of critique, iteration, and shared accountability

• Lead, coach, and grow a team of designers across Quick Books Live and Pro Partner

• Create clarity around vision, quality, ownership, and impact

• Develop designers through direct feedback, coaching, and stretch opportunities

• Build a culture grounded in craft, curiosity, and accountability

• Spend real time in the accountant community, one of the most rewarding parts of this role, and turn what you learn into design decisions the community can feel

Qualifications

• Experience…