Receptionist, Administrative​/Clerical

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At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

Helping others is what we do best here. As a seasonal Client Service Professional/Receptionist
, you will greet clients, answer phones, match clients with the right tax professional, schedule appointments, ensure client needs are met in person, over the phone, or virtually, maintain office cleanliness, and perform other duties as assigned.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients the best‑suited tax professional for their needs
• Schedule clients in their preferred format
• Ensure all client needs have been met during service
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous customer service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
  
  Computer proficient; able to use Microsoft Office

• High school diploma or equivalent
• Flexible schedule and/or ability to work in multiple locations
• Sales/marketing experience (preferred)

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You
• Neurodiversity and caregiver support available
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements apply)

$11.00 – $27.00 per hour. Local minimum wage laws apply. Pay may include incentive compensation or short‑term incentive plans.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.