Commercial Property Administrator

Embarcadero Capital Partners is a real estate investment and management firm based on the San Francisco Peninsula. We invest in dynamic, development-constrained U.S. markets that are known for intellectual capital and a creative business culture.

Embarcadero Capital Partners consists of a diverse team of seasoned industry professionals. We have the experience and expertise to identify and capitalize on opportunities in every major U.S. market. Our group's capabilities encompass all aspects of commercial real estate including acquisition, finance, development, leasing, management, and disposition. ECP's in-house management and leasing staff work with a variety of third-party brokers and property management groups to execute defined operating and investment objectives.

• Manage front reception desk and perform reception/phone functions as needed
• Develop effective working relationships with tenants to establish a point of contact for future requests for information, service, or assistance.
• Research and respond to requests for information, service or assistance by telephone or e-mail promptly and thoroughly.
• Prepare tenant correspondence and broadcast email announcements
• Liaison between tenants/vendors and APM and SPM
• Respond to tenant inquiries and problem calls
• Prepare new tenant welcome packages, process information when it is returned
• Ordering new tenant signage, welcome gift
• Obtain and maintain tenant COI renewals
• Tenant Event Planning
• Maintain tenant emergency contact information
• Anticipate and respond to tenant needs demonstrating professionalism, courtesy, and sensitivity in all contacts.

• Maintain and admin Angus work-order system and visitor management system
• Maintain building keycard and access software, issue/collect keycards
• Coordinate and on occasion oversee vendor activities, providing access as necessary
• Monitor and track tenant and vendor certificates of insurance renewals
• Assist PM team during floor warden training and evacuation drills
• Prepare accurate and timely correspondence to tenants and vendors as directed
• Effectively coordinate relationships with those vendor(s) as directed. Monitor vendor(s) performance to ensure compliance with the specifications/terms of their contract.
• Work with building staff to maintain building amenities, shared conference room, kitchen area and office common areas in a Class A manner.
• Draft and administer vendor contract addendums and service contracts.

• Review incoming invoices for validity and scan to payables process
• Code payables to appropriate property and G/L accounts
• Research vendor/payables history when needed
• Run reports as requested or required by Property Manager or other ECP personnel
• Assist with monthly accrual reports
• Process expense reports for Property Manager
• Prepare monthly tenant billable reports and distribute monthly rent statements
• Follow up on accounts receivable (rent collection); prepare Aging report/delinquency control/Late Fees

• Attend and prepare minutes for weekly staff and monthly asset meetings
• Update and distribute daily building calendar
• Maintain property-specific tenant and vendor contacts/databases
• Maintain and order office supplies
• Sort and process mail, including incoming and outgoing, messenger and overnight, faxes and packages, as needed
• Perform standard clerical tasks as needed
• Create documents/reports when requested (Word, Excel, PowerPoint and Outlook)
• Assist with special projects as requested
• Keep property manager apprised of all activity on daily basis at minimum

• Comfortable in small office atmosphere
• Positive energetic attitude
• Self-starter, able to work with minimal supervision
• Detail oriented, able to prioritize, exceptional organization
• Strong problem solving and follow-up skills

• Strong written and oral English communication skills
• Strong Excel skills
• Some basic accounting experience
• Knowledge of general office administration
• Familiarity with basic office equipment: copy machine, printers, etc.

Intermediate typing and computer skills:
Microsoft Word, Outlook, Adobe Acrobat and Internet software

• Experience: 1–3 years in property management or a high-level administrative role. Demonstrated ability to communicate effectively across all levels of employees and corporate

• 401k
• Medical, Dental, Vision
• Life Insurance
• Paid Time Off
• Paid Holidays

This job posting may span more than one career level.

In addition to base salary, this job may be eligible to participate in our corporate discretionary bonus program, and depending on the position offered, it may also be eligible to receive a commission. Additionally, ECP offers a wide range of benefits to full-time employees, including medical, dental, and vision insurance, 401(k) program with employer match, vacation, and sick leave.

To provide greater transparency to candidates, we share base pay ranges for all…