Front Desk Coordinator

We are seeking two Front Desk Coordinators to support our San Francisco office and help create a welcoming, well‑run workplace experience. Sitting alongside our security team, this role is often the first point of contact for employees, candidates, and guests, and plays a key part in setting the tone for how it feels to walk into the office each day.

This is a hands‑on, people‑facing role that blends logistics and operations with hospitality and judgment. You’ll help keep the office running smoothly as the company grows, and contribute to an environment where employees can do their best work.

This role will be hired as one of two Front Desk Coordinators with complementary schedules. While both roles share core responsibilities and expectations, one will primarily support morning and midday operations, and the other will focus on afternoon and evening coverage. Clear communication and clean handoffs ensure a consistent experience throughout the day.

• Be the face of the office: Greet employees, candidates, and guests with professionalism and warmth
• Coordinate with security to ensure a smooth, secure front desk experience
• Support recruiting by welcoming candidates and helping interviews run on time
• Keep the office moving: Manage incoming and outgoing mail, packages, and deliveries throughout the day, including intake and end‑of‑day handling
• Help maintain reception organization and cleanliness
• Assist office services teams (custodial, culinary, vendors) as needed
• Help troubleshoot day‑to‑day issues and elevate when appropriate
• Support workplace operations & events: Partner closely with the Employee Experience team on daily needs
• Stock and coordinate Cognition swag for incoming guests and special events
• Coordinate team offsites for leaders across Cognition
• Plan office activations and activities to keep morale high
• Contribute to a great employee experience: Notice what’s working and what isn’t in the office environment
• Pitch in during busy moments, events, and high‑traffic days
• Help create a calm, welcoming, and reliable experience for everyone in the space and eventually know all employees by first name!

• Monday - Friday from 8:00am - 5:00pm
• Monday - Friday from 12:00pm - 9:00pm

• Minimum of 2+ years of experience in front desk, office coordination, hospitality, or rapid‑growth companies is a plus
• Professional, friendly presence with strong communication skills
• Comfortable in a highly visible, customer‑facing role
• Organized and detail‑oriented, with strong follow‑through
• Able to balance structure with flexibility in a fast‑moving environment
• Comfortable lifting up to 35 lbs and being on your feet throughout the day

Benefits:
Eligible employees may have access to benefits including medical, dental, vision, paid time off, paid holidays, and other company-sponsored programs, subject to eligibility requirements. (If this is a contract role: This position is not eligible for company-sponsored benefits unless otherwise required by law.)

If you have an interest in exploring other positions similar to this one, please note that compensation ranges and benefits offerings may vary by role and assignment.

We do consider applications from qualified candidates with prior arrests and conviction records, in accordance with applicable regulations.

Work authorization:
At this time, we are unable to offer employment sponsorship.