Bilingual; English​/Spanish Public Service Clerk – San Francisco Department of Elections

Department Background

Our mission is to provide equitable access to voting and election‑related services and to conduct free, fair, and functional elections for the City and County of San Francisco. Department staff work year‑round to ensure every eligible San Franciscan has easy access to safe, barrier‑free registration and voting options. We continuously improve our election programs to make them ever more efficient and responsive to the needs of San Francisco voters.

We strive to cultivate a workplace where employees of all racial and ethnic backgrounds feel respected, valued, and supported in providing the fairest and most effective services possible to San Francisco residents. The Department is committed to maintaining an inclusive workplace and to providing the training and resources necessary for all employees to succeed in delivering equitable services to city residents.

The Department is committed to reaching job seekers of all backgrounds. Everyone, including job seekers from underrepresented communities, is strongly encouraged to apply.

In preparation for the June 2, 2026 Statewide Direct Primary Election, we are seeking seasonal positions of Bilingual (English‑Spanish) Public Service Clerk to assist with providing election information to candidates, campaigns, voters, and the general public in person, over the phone, and by email. This position involves working directly with the public.

The ideal candidate is reliable, a team‑player, and has experience learning new subject matter quickly and communicating that information to public audiences. The role will primarily serve as a Phone Bank and Ballot Delivery Clerk, assisting candidates, campaigns, voters, and members of the public through phone‑based support and participation in the Ballot Delivery Program. The clerk will also assist with in‑person and email inquiries related to filing for office, voter registration, voting options, and other election‑related information.

The employee will use the Department’s voter registration database, online tools, website, and other resources to provide accurate, impartial, and professional assistance.

• Respond to a high volume of incoming phone calls and provide election information in English and Spanish in a courteous, professional, and nonpartisan manner, while using multiple applications simultaneously.
• Assist callers in English and Spanish with navigating the Department’s website, online tools, and completing or submitting required paperwork.
• Respond to campaign and voter inquiries by phone and determine when to resolve issues directly or route inquiries to appropriate Department staff.
• Inform voters of their options to participate in upcoming elections and applicable legal requirements.
• Support the Ballot Delivery Program, including preparing delivery materials, tracking ballot deliveries, and updating voter records in the voter registration database.
• Deliver ballots to eligible voters and residents in accordance with Department procedures, election laws, and safety protocols.
• Review and assess candidate and ballot measure filing paperwork for completeness and accuracy.
• Perform clerical tasks such as filing, scanning, and data entry.
• Facilitate observation tours as assigned.
• Participate in presentations and staffing resource tables at community events throughout San Francisco as needed.
• Assist with post‑election ballot processing tasks.

This position requires bilingual skills in English and Spanish. It also requires a valid California driver’s license and a clean DMV record. Successful candidates must provide a copy of their latest DMV record before an offer can be made.

This is a seasonal position with a tentative start date of April 13, 2026 and a tentative end date of June 19, 2026; actual assignment start and end dates will be determined by operational needs. The position requires sitting and standing for prolonged periods, multitasking between phone and computer, and lifting and moving up to 25 pounds.

Work will be on site at the Department of Elections Office at City Hall, San Francisco, California. Work hours…