Office Manager

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Location:

Productboard SF office (333 Bush Street) — fully on-site
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Schedule:

Part-time, 3 days/week (Monday, Tuesday, Thursday), ~21-24 hours/week
· Type:
Part-time, non-exempt (hourly)
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Reports to:

Director, Global HR

Our San Francisco office is the hub for our execs, board and investor guests, candidates, and visiting employees — and it needs a dependable, hands‑on person to keep it running. We're hiring a part-time Office Manager to be the friendly face at the front of house and the owner of day‑to‑day office operations three days a week. You'll keep the space welcoming, well-stocked, and ready for everything from a Forkable lunch to a monthly all‑hands, working closely with our People team, IT, Finance, and a handful of in‑office partners.

This is a newly scoped, part‑time role dedicated specifically to day‑to‑day office operations and hospitality on our busiest in‑office days. Broader HR, workplace strategy, and People Operations program ownership sit with the People team - this role provides the on‑site operational support that keeps the office running.

This is a great fit for someone who enjoys being the go‑to person in an office! Above all, we're looking for someone with high warmth, energy, and empathy — whose instinct is to take care of people through acts of service, and who brings creative thinking to how we bring the team together with fun and joy. You set the tone people feel the moment they walk in.

Days in office: Monday, Tuesday, and Thursday, on‑site every one of those days.

Standard hours: 8:30 AM – 4:00 PM

All‑hands days (about once a month): start at 7:00–7:30 AM to set up breakfast and AV before the 8:00 AM start; shift the rest of that day earlier so total hours stay consistent.

Approximate weekly hours: ~21 hours/week.

Front of house & reception

• Greet and badge visitors at the door — including exec, board, investor, and customer guests — and answer the door/buzzer for deliveries (lunch delivery, couriers, etc.).
• Give candidates and visitors a warm office tour and point them where they need to go.
• Be the welcoming, in‑person point of contact for the SF office on your days in.

Mail, packages & shipping

• Check mail daily and scan/forward items to the right people.
• Receive Fed Ex/UPS/Amazon packages and route them; handle outbound shipping as needed.
• Coordinate any checks that arrive at the office to the right Finance contact for processing.
• Keep the kitchen tidy and stocked (paper goods, snacks); confirm and fill gaps not covered by the cleaning service.
• Upkeep of the coffee machine, dishwasher, and fridge.
• Manage the Forkable lunch program - add/remove employees, handle visiting employees and guests.
• Order office and kitchen supplies (paper, pens, toner, etc.) and manage the office snacks.

Office events & all‑hands support

Own monthly all‑hands breakfast: be in early, get it upstairs, and set it up in the kitchen before the meeting.

Support recurring happy hours and themed celebrations (logistics and setup).

Provide on‑ground support for larger annual events (summer party, holiday party) led by the events owner.

Bring creative ideas for connecting people — small moments of fun and joy that make the office somewhere people genuinely want to be! Think boba runs, happy hours, ice cream socials, the list goes on!

• Day‑to‑day coordination with office vendors – Forkable, canteen/snacks, and Ambius (cleaning, plants, water).
• Track vendor invoices and route approvals; support monthly SF office budget tracking with Finance.

Onboarding, offboarding & workspace

• Coordinate SF new‑hire first‑day welcome and desk/equipment setup with IT.
• Support equipment return and personal‑items handling for departures.

Team & life‑event touches

• Arrange flowers and recognition for life events (births, condolences, etc.) using the office card.
• Help coordinate restaurant reservations and dinners for visiting teams and execs as needed.

High warmth and energy - people feel welcomed and looked after around you, and you bring positive energy to the office every day you're in.

Empathetic and people‑first - you read the…