Supervisor, Administrative​/Clerical, Government Administration

Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

• Job Code
  : JC-509182
• Position #(s):
  
  -001
• Working Title
  :
  Supervisor I
• Classification
  : SUPERVISOR I
• Salary
  : $7,172.00 - $8,910.00 (effective July 1, 2025, CalHR launched the Personal Leave Program (PLP) 2025 with Pay Differential 386. PLP 2025 temporarily reduces state employee pay in exchange for leave hours to help address budget shortfalls. Salary ranges in this posting exclude the temporary reduction. For details, visit CalHR’s Personnel Leave Program (PLP) page.)
• # of Positions
  : 1
• Work Location
  :
  San Francisco County
• Telework
  :
  Hybrid
• Job Type
  :
  Permanent, Full Time

• Communications Division / Admin and Finance / Lifeline Admin Support
• Department Website:

Under the general direction of Supervisor II, the incumbent (Supervisor I) will supervise and provide feedback to administrative staff on the Life Line team. They will manage the efforts of the administrative team in record keeping of all technical and program rule decisions made with the third‑party administrator (TPA), keeping records of all communication with service providers and external stakeholders and any decisions made in conjunction with stakeholders and ensure contract compliance of the TPA.

Additional information about the job is available in the Duty Statement
.

Prepare and submit a response for each question below. The SOQ should provide specific details and examples that clearly demonstrate how your training, experience, and education qualify you for the position. Refer to the job description and duties, and duty statement to prepare your response. Applicants who do not submit a completed SOQ and writing that exceeds the page limit will not be considered or scored.

All information in the SOQ is subject to verification. The SOQ must be no smaller than 11‑point Arial font, single‑spaced, and no more than two pages.

• Describe your experience in which you created an effective and highly motivated team with a strong focus on service and outcomes.
• Describe your experience in thinking strategically including identifying areas of improvement and effective implementation.
• Describe your experience analyzing, evaluating and synthesizing available information and presenting reasoned and well‑thought‑out conclusions.

For helpful guidance on writing an effective SOQ, please see the Work4CA guide. It is strongly encouraged to apply through your Cal Career Account at  Electronic applications submitted through your Cal Career Account are highly recommended and will be received/processed faster than other methods of filing. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma.

An official transcript will be required prior to appointment. Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the Final date to receive applications.

Foreign education credential evaluation services can be found at https://(Use the "Apply for this Job" box below)..

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR)…