Block Advisors Receptionist

Seasonal Client Service Professional/Receptionist – responsible for greeting clients, scheduling them with the appropriate tax professional, ensuring client satisfaction, maintaining office cleanliness, and performing other related duties as assigned.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule appointments according to client preferences.
• Ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency, including Microsoft Office.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help build healthy habits.
• Neurodiversity and caregiver support for you and your family.
• Various discounts on everyday items and services.
• Eligibility for Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan.

$11.00 - $27.00 / Hr. Local minimum wage laws apply. Salary depends on experience, education, skill, performance, and geographic location. Incentive compensation or short‑term incentive plans may be available.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.