Promotive - Principal Clerk Citywide Job San Francisco area,California USA,Administrative/Clerical

Position: Promotive Only - Principal Clerk (1408) - Citywide (160155)

Promotive Only - Principal Clerk (1408) - Citywide (160155)

Apply using Smart Recruiters, the City and County of San Francisco's application portal.

Department: Human Services Agency
Job class:1408-Principal Clerk
Salary range: $89,804.00 - $
Role type: Permanent Civil Service
What does this mean?
Hours: Full-time
Exam type:Class Based Test
Rule:Rule of the List
List type:Promotive

Final date to receive applications
:
The final day to apply is November 4, 2025
Note: Applicants who do not complete this Training and Experience Evaluation questionnaire will be unable to move forward in this recruitment.

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area.

Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

Under general direction, the 1408 Principal Clerk performs complex clerical work requiring extensive knowledge of departmental functions and serves as the department’s primary public contact for specialized policies and procedures. Responsibilities may include planning, directing, and evaluating staff; providing training and performance feedback; and ensuring compliance with applicable laws, rules, and departmental policies. This role requires strong problem-solving, communication, and organizational skills, as well as the ability to maintain professionalism in sensitive situations and effectively use computer applications to process records, documents, and reports.

ESSENTIAL

DUTIES

Supervises, plans, assigns and evaluates subordinate personnel to ensure conformance with departmental regulations and policies, existing office procedures, and applicable laws and regulations.

Performs highly responsible, important and difficult clerical work involving the exercise of individual judgment by knowing the applicable departmental procedures to which assigned.

Reviews and resolves day-to-day transactions, problems and/or complaints encountered by co‑workers and/or affiliated parties (members of the public, volunteers, students, city departments and other government agencies, etc.).

Supervises and/or participates in the preparation and maintenance of a wide variety of records and reports by preparing, compiling, and maintaining statistics and records for these reports using applicable computer systems.

Supervises and/or prepares the processing and general handling of administrative documents such as licenses, permits, purchase orders, work orders, requisitions, contracts, etc. This includes verifying the timeliness and accuracy of these documents.

May collect, calculate and process applicable charges, fees and taxes, etc.

How to qualify MINIMUM QUALIFICATIONS

Current Permanent Civil Service City Employee in Class 1406 or 1426, who has passed probation.

Note:

Applicants do not need to have passed probation to apply, but they must have passed probation to be hired.

Experience:

Three (3) years of highly responsible and diversified clerical experience including preparing and processing complex detailed work impacting an entire department or section; responding to and resolving difficult day-to-day problems and/or complaints encountered by staff, the public, other individuals, etc. on office operations and procedures; and explaining and interpreting complicated information to departments, staff, the public and/or others.

Substitution:

Completion of a clerical training program (240 hours); OR
Fifteen (15) semester units (or equivalent quarter units) of coursework from an accredited college or university; OR
Completion of an approved City and County of San Francisco Clerical Administrative training program (as designated on the job announcement).

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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