Office Manager

At Cardless, we're building a credit card and loyalty platform that consumer businesses use to engage their customers. We've launched over a dozen credit card programs, including for Coinbase, Bilt, and Qatar Airways. We help businesses bring imaginative card programs to life, and have pioneered technology to embed credit card features natively into their products.

We value curiosity, humility, and intensity — we move fast and take outsized ownership. This is a place where a motivated, resourceful individual can have an enormous impact on our trajectory. We're headquartered in San Francisco, and have raised about $150M in equity funding from top venture capital firms including Spark Capital, American Express, Activant Capital, and more.

We're looking for an Office Manager to join us at our new San Francisco office! You'll be the backbone of our day-to-day operations—ensuring things run seamlessly in a fast-paced environment. You'll take charge of key administrative tasks, help build and maintain a vibrant office culture, and make sure our team has everything they need to thrive. Your work will directly contribute to our company's growth and overall success.

We're planning to grow significantly over the next year. This is a hands‑on role — we're not looking for someone who wants to manage from above.

• Oversee daily office operations, including vendor scheduling, supply management, and administrative tasks
• Identify inefficiencies and implement solutions to streamline office workflows and procedures.
• Plan and coordinate team‑building activities throughout the year as needed.
• Act as a central point for internal communications, ensuring team alignment and effective collaboration.
• Maintain compliance with safety protocols and company policies
• Monitor and report on office expenses, supply inventory, and administrative budgets.
• Move fast. We have aggressive goals and need someone who can keep pace.

• 2+ years of experience in office management or front desk coordination or in a comparable administrative role, with a track record of success in maintaining efficient operations.
• Ability to manage multiple responsibilities and prioritize tasks effectively in a fast‑paced environment.
• Excellent verbal and written communication skills for fostering collaboration, resolving conflicts, and building team morale.
• Proficiency in Google Suite and familiarity with scheduling tools, project management platforms.
• Experience managing office budgets, negotiating vendor contracts to ensure cost‑effective operations.
• Organized and fast. You can run multiple tasks in parallel without dropping balls.
• San Francisco‑based and excited to be in‑office 5 days a week.

A few things worth knowing:

• We work in the office 5 days a week. We know that's a deal breaker for some people, and that's okay.
• This is an early‑stage company. We're ~40 people servicing hundreds of thousands of customers. You'll be building processes that don't exist yet, not optimizing ones that do. If you want structure handed to you, this isn't the right fit.
• You'll need to be highly self‑directed. There isn't a playbook for this role, and you won't get daily check‑ins. We're looking for someone who sees what's broken or missing, takes ownership, and follows through without being asked.
• The pace is intense and this role is hands‑on. We have aggressive goals and a lot to build — this isn't a 9-to‑5 quiet, maintenance‑mode office job—you'll be in the middle of everything.
• We expect creative, out of the box thinking. If your approach to office management is limited to ordering snacks and calling vendors, this isn't the right fit. We want someone who anticipates needs, solves problems scrappily, and isn't afraid to try unconventional solutions to keep the team running smoothly.

• Opportunity for high growth
• High autonomy + ownership culture
• First 40 employees on a winning team
• Cool projects & events

This role has an annual starting salary range of $100,000–$130,000 + equity + benefits. Actual compensation is influenced by a wide array of factors including but not limited to skills, experience, and specific work location.

• Meaningful start‑up equity
• 100% health, vision & dental primary coverage
• 75% health, vision & dental dependent coverage
• Catered meals
• $250/month commuter benefit
• Parental leave
• Team building events & happy hours
• Flexible PTO with a minimum of 15 days off per year
• Apple equipment
• 401k plan

We're headquartered in San Francisco, CA, with a beautiful office in the Mission District (near Dolores Park). This role is in‑office 5 days a week.