Workplace Services Assistant

Workplace Services Assistant – JLL, B1

Workplace Services Assistant – JLL, B1

As a Workplace Services Assistant at JLL for our client WPP, you will be a key member of the 'One Workplace Team' model, ensuring daily operations run smoothly and efficiently. Your role will provide essential support and act as the friendly and reliable face of our services for WPP employees and guests.

• Process and manage incoming work orders to ensure timely resolution.
• Coordinate with service partners and vendors to schedule on-site services.
• Serve as a communication link between WPP employees, JLL management, and service providers.
• Act as a key point of contact for employee and occupant requests, providing helpful and timely information.
• Maintain accurate operational documents and records.
• Assist with tracking operational expenses to support budget management.
• Support the team to ensure all services are delivered in compliance with agreed standards.
• Perform other duties as assigned.

• High school diploma or equivalent.
• 1‑2 years of administrative or customer service experience.
• Strong attention to detail and ability to follow standard procedures.
• Strong communication skills and a courteous, professional manner.
• A customer‑focused attitude and a strong desire to help others.
• Ability to work collaboratively as part of a team under close supervision.
• Willingness to learn and follow instructions for routine tasks.

• College degree preferred.
• Prior experience in a customer‑facing role such as retail, reception, or hospitality.
• Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook) or Google Suite.
• Interest in facilities management or commercial real estate.
• Ability to organize and handle multiple routine tasks.
• A proactive and positive approach to your work.

Estimated compensation: 50,000.00 – 70,000.00 USD per year (range is an estimate; actual compensation may differ). Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

On-site – San Francisco, CA

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. All qualified applicants will receive consideration for employment pursuant to federal, state, and local laws.