Administrative Assistant

Description

Since 1891,Boys & Girls Clubs of San Francisco (BGCSF) has provided high-quality, community-based youth development services to youth in San Francisco. Our mission is to inspire and enable all young people, especially those from disadvantaged circumstances, to realize their full potential as productive, responsible, and caring citizens. We impact the lives of Club members, primarily ages 6 to 18, by focusing on academic success, healthy lifestyles, good character, community engagement, and job readiness with earning potential.

We are nationally recognized for the high quality of our programs and comprehensive approach to serving youth. Whether you’re joining our administrative team, a Clubhouse team, a school-based team, or our Camp Mendocino team, you’ll be surrounded by enthusiastic, talented, and passionate colleagues who wake up every day ready to inspire young people to reach their full potential.

Under the direct supervision of the Clubhouse Director & Assistant Clubhouse Director, the Administrative Assistant provides operational and administrative support with a primary focus on data management and front desk operations. This position is full-time, supporting our Don Fisher Clubhouse.

• Track & Maintain Records — Enter and manage member data, attendance, food program paperwork, and volunteer and teen work experience hours with accuracy and on deadline
• Build Reliable Systems — Establish clear processes so staff submit data consistently and correctly; troubleshoot errors proactively
• Communicate Proactively — Keep supervisors and staff informed on data quality, system updates, and improvement opportunities

• Own the Front Desk — Serve as the first point of contact for members, families, volunteers, and visitors — creating a warm, organized welcome
• Manage Daily Flow — Handle check-ins, membership cards, guest registration, phone calls, voicemails, and emails
• Support Families — Conduct parent orientations, manage membership fees, and ensure the lobby reflects BGCSF’s standards and current materials

• Support Leadership — Manage the Clubhouse Director’s calendar, coordinate meetings, and handle scheduling and correspondence
• Keep the Team Connected — Facilitate communication across staff, BGCSF departments, community partners, and families
• Drive Reporting — Compile the monthly Clubhouse report and prepare documentation as needed

• 2–5 years of administrative or equivalent experience
• Proven data entry skills with strong attention to detail and accuracy
• Customer service experience — professional, personable, and able to resolve minor conflicts calmly
• Proficiency in Microsoft Suite and Google Workspace, especially Excel and Sheets
• Ability to manage multiple priorities in a fast-paced environment

• Red Cross First Aid/CPR certification or willingness to obtain within 90 days
• Experience working with youth; strong communication skills with kids, staff, and families
• Proficiency in design tools such as Canva, Adobe Publisher, or Photoshop
• Bilingual in Spanish

• Must be able to lift 25 lbs
• Must be able to stand for at least 2 hours consecutively
• Must be able to sit at a computer workstation for long periods of time

• Comprehensive health benefits, including employer contributions
• 401K pre-tax program and 7% employer contribution after one year of service
• Employee Assistance Program (EAP)
• Education assistance
• Pre-tax Transportation Savings Account
• Flexible Spending Account (FSA)
• Generous Paid Time Off program
• Paid Holidays
• Life & Disability Insurance
• Professional development opportunities
  
  Free all-location West Coast Bay Club membership (for FT & PT after 90 days)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and BGCSF…