Coordinator, Office Services

We are proud to be consistently recognized as one of the world's best places to work. We are currently the top-ranked consulting firm on Glassdoor's Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment.

We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU'LL WORK WITH

You'll join our Operations team, partnering closely with colleagues across the office to deliver an exceptional workplace experience. In this highly collaborative role, you'll work with employees, clients, recruits, visitors, building management, and external vendors to ensure our office operates efficiently while supporting a wide range of business priorities and client engagements.

WHERE YOU'LL FIT WITHIN THE TEAM

As our Office Services Coordinator, you'll play a central role in creating a seamless, high-quality in-office experience for employees, clients, recruits, and visitors. You'll oversee day-to-day office operations, facilities and vendor management, café operations, and office initiatives while coordinating logistics for client-facing and internal meetings. This role combines operational excellence, customer service, and project management to ensure our office runs smoothly every day.

This is a full-time, in-office position, Monday through Friday. Flexibility to occasionally work early mornings or evenings is required to support client events, workshops, and urgent operational needs.

WHAT YOU'LL DO

• Coordinate day-to-day office services and facilities operations, including submitting maintenance requests and managing vendor relationships.
• Prepare and submit monthly office services reports, payment reconciliations, and chargebacks accurately and on time.
• Manage office services expenses and support budget tracking and reporting.
• Coordinate access badge administration, including programming, activation, deactivation, audits, and inventory management.
• Support onboarding and office transfers by preparing building access and visitor system credentials.
• Manage café operations, including inventory, ordering, vendor coordination, budget tracking, and identifying cost-saving opportunities while maintaining service quality.
• Participate as a member of the Life Safety Team and complete required emergency response training.
• Lead biannual office cleanup initiatives, coordinating vendors, communications, furniture disposal, and project execution.
• Manage client events and workshops from planning through execution, including room setup, audiovisual coordination, catering, vendor management, and post-event activities.
• Develop and maintain standardized event playbooks, runbooks, and checklists to improve operational consistency.
• Coordinate logistics for recruiting events and office milestone celebrations in partnership with the Recruiting team.
• Maintain the office programming calendar with Operations leadership, coordinating schedules and key office activities.
• Support cross-office initiatives, pilots, and special projects.
• Share operational best practices with Office Services teams across the region.

ABOUT YOU

We're looking for someone who enjoys creating exceptional workplace experiences and thrives in a fast-paced, service-oriented environment.

Required Qualifications

• Bachelor's degree required; alternatively, a minimum of five years of relevant experience in office services, facilities management, or project coordination.
• Previous experience in a demanding, customer service-oriented environment, ideally within professional services.
• Proficiency with Microsoft Office (Outlook, Excel, PowerPoint, and Word).
• Strong organizational skills and exceptional attention to detail.
• Ability to manage multiple priorities while maintaining a high level of accuracy.
• Excellent interpersonal and communication skills with a polished, professional approach.
• Demonstrated customer service mindset and…