Receptionist, Administrative​/Clerical

Job Title:

Receptionist

Reports To:

Client Services Leadership

As our Receptionist, you are the first point of contact and the ultimate brand ambassador. You don’t just answer phones; you curate a 5‑star guest experience. Whether you’re greeting a high‑level executive, managing a global switchboard, or ensuring our conference rooms are "camera‑ready," you are the glue that holds our professional environment together.

• Master of First Impressions
  :
  Greet all visitors with warmth, manage the digital guest log, and ensure security protocols (NDAs) are followed seamlessly.
• Communication Hub
  :
  Expertly route global calls and handle sensitive inquiries with absolute discretion and a "business‑first" attitude.
• Access Control
  :
  Act as the gatekeeper for facility security, issuing badges and managing access cards with meticulous detail.
• Operational Ninja
  :
  Cross‑train in Mail Services, Hospitality, and Facilities Support to keep the office running at peak performance.
• Event & Meeting Support
  :
  Order top‑tier catering and set up high‑tech conference rooms so every meeting goes off without a hitch.
• Workspace Curator
  :
  Keep the reception, barista, and pantry areas looking pristine and fully stocked.

• Customer‑Obsessed
  :
  Driven by client satisfaction with a "no task is too small" mentality.
• A Natural Professional
  :
  Polished appearance, excellent English communication skills, and calm under pressure.
• Tech‑Savvy
  :
  Comfortable with multi‑line phone systems, PC/Mac environments, MS Office, and modern office tech (scanners/copiers).
• Detail‑Oriented
  :
  Notices small things—dying plants, low toner alerts, unreturned visitor badges—and fixes them before anyone else notices.

• Education
  :
  High School Diploma or equivalent required.
• Experience
  : 1–3 years of professional experience (Reception, Concierge, or High‑end Retail/Hospitality strongly preferred).
• Physical Agility
  :
  Comfortable walking, standing, and occasionally lifting up to 40 lbs.
• Reliability
  :
  Punctual and ready to own assigned work hours.

$23 — $25 USD

This is more than a front‑desk job; it is an entry point into a career in Corporate Operations. We value cross‑training, professional development, and a culture where your hard work is visible every single day.

• Career Growth:
  Opportunities to learn new skills or use a variety of them that may lead to other career opportunities.
• Learning & Development: A culture of learning to help you become the best at what you do.
• Recognition:
  Programs for all levels of employees.
• Benefit Offerings:
  Medical, Dental, Vision, HCFSA, DCFSA, HSA, commuter transit and parking, supplemental life insurance, accident insurance, critical illness, hospital indemnity, legal program, identity theft protection, pet discounts, pet insurance, group home and auto insurance, EAP, short‑term disability, life insurance, education discounts, 401(k) with matching, entertainment discounts, and paid time off.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation or any other status protected by applicable law.