Workplace Services Assistant

Workplace Services Assistant- JLL

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Workplace Services Assistant, you will be a key member of the JLL team at our client, WPP, helping to create an inspiring and welcoming colocation environment. This role is at the heart of our 'One Workplace Team' model, where you will provide essential support to ensure daily operations run smoothly and efficiently. You will be the friendly and reliable face of our services, playing a vital part in delivering an exceptional experience for all WPP employees and guests by focusing on the details that make a workplace function seamlessly.

At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this position offers you the opportunity to develop your skills while contributing to a collaborative environment. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you work alongside dedicated colleagues who support each other's success.

What your day-to-day will look like:

• Process and manage incoming work orders to ensure timely resolution

• Coordinate with our service partners and vendors to schedule on-site services

• Serve as a helpful communication link between WPP employees, JLL management, and our service providers

• Act as a key point of contact for employee and occupant requests, providing helpful and timely information

• Maintain accurate operational documents and records

• Assist with tracking operational expenses to support budget management

• Support the team in ensuring all services are delivered in compliance with agreed standards

Required qualifications:

• High school diploma or equivalent

• 1-2 years of administrative or customer service experience

• Strong attention to detail and ability to follow standard procedures

• Strong communication skills and a courteous, professional manner

• A customer-focused attitude and a strong desire to help others

• Ability to work collaboratively as part of a team under close supervision

• A willingness to learn and follow instructions for routine tasks

Preferred qualifications:

• College degree preferred

• Prior experience in a customer-facing role such as retail, reception, or hospitality

• Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook) or Google Suite

• An interest in facilities management or commercial real estate

• Ability to organize and handle multiple routine tasks

• A proactive and positive approach to your work

Schedule:

M-F 8:00AM - 5:00PM

Location:

San Francisco, CA

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

50,000.00 – 70,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –San Francisco, CA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay