Workplace Operations Coordinator

• Provide the best customer experience for employees, visitors, board members, candidates, and everyone in between.
• Manage Service Now tickets within our Workplace SLA (service level agreement) with a focus on customer delivery Building Management Liaison.
• Work with building management by submitting tickets on behalf of our organization.
• Additionally, you will need to work with building management on vendor access and documentation required to perform work onsite.
• We are looking for an articulate candidate who can converse with business leaders and can equally write a professional email on a moment’s notice.
• Event Management Support - Work closely with our Workplace Manager and leads to ensure that internal events are set-up and the space returned as originally designed. Examples:
  All Hands, Tech Talks, Board meetings, Employee Resource Group events, etc.

Skills:

• 1-3 years’ experience supporting a workplace, facilities, or office management team.
• Excellent written and oral communications skills required.
• Strong problem solving and decision-making skills.
• Ability to multi-task and prioritize under pressure in a dynamic environment.
• Must be methodical, analytical, and well-organized.