Sales, Events & Reservations Assistant
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-08-08
Listing for:
Accor Global Reservation Centre
Full Time
position Listed on 2026-08-08
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Business Administration
Job Description & How to Apply Below
- __vacancyopjusttionswidget.opt-Job Schedule__ Full-Time
- __vacancyopjusttionswidget.opt-Job Type__ Permanent
- __vacancyopjusttionswidget.opt-Brands__ FAIRMONT
- __vacancyopjusttionswidget.opt-Job Category__ Sales & Marketing
- __vacancyopjusttionswidget.opt-Job Schedule__ Full-Time
- __vacancyopjusttionswidget.opt-Job Type__ Permanent
- __vacancyopjusttionswidget.opt-Brands__ FAIRMONT
- __vacancyopjusttionswidget.opt-Job Category__ Sales & Marketing
LocationText__
Fairmont San Francisco, San Francisco, United States
__jobinformationwidget.freetext.
ExternalReference__
REF
113932G
Sales, Events & Reservations Assistant
Region
Luxury & Lifestyle
EOE/M/F/D/V
Job Description
To actively support the Commercial Division, with prompt response to client inquiries –at the request of Managers and Directors or in their absence - comprehensive management of bookings to include all required information for file creation and applicable maintenance, and preparation for VIP arrivals.
Summary Of Responsibilities:
Reporting to the Director of Sales, responsibilities and essential job functions include, but are not limited to, the following:
- Support of the Transient Sales Team including preparing welcome cards, amenities, VIP pre-arrival reach out and Make Special Happen initiatives
- Reservation modifications for groups, events and Transient VIPs, to bridge gaps as needed
- Compile and distribute site alerts, as requested by Sales and Events Teams
- Preparing for VIP stays including reaching out to high-rated suite guests.
- General document and correspondence production, distribution and maintenance including client contracts, production of amenity requests and VIP cards, turnover documents, attrition, estimates and final invoices.
- General office processes and activities including departmental documents, photocopying, mailing of departmental correspondence, checking of departmental shared email inboxes (Sales, Events, Reservations)
- Participate in monthly departmental meetings
- Assist with office equipment operation such as printers, copiers, phones etc.
- Any other reasonable requests made by the Leadership or Executive Teams
Proficiency in Microsoft Window applications required (Word, Excel, Outlook)
Experience with Opera Cloud preferred
Excellent communication skills, both written and verbal required
Strong interpersonal and problem-solving abilities
Highly responsible and reliable
Ability to work independently (self-starter) but also as part of a team of Assistants
Ability to focus on guest needs, remaining calm and courteous at all times
University/College degree in a related discipline preferred
$37.50/ hourly
Job Requirements:
- Must have proof of eligibility to work in the United States.
- Must be willing to work weekly schedule of Tuesday-Saturday
- Sitting and standing
- Ability to lift up to 20 lbs
- Handling paper
- Working at a computer
All your information will be kept confidential according to EEO guidelines.
Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at to find out more about our company.
We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.
Learn About Us
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Location:
Fairmont San Francisco, San Francisco, United States
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