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Executive Assistant - (Executive Assistant III, Range I) - Vice President Office Student Affairs

The Executive Assistant advises and supports the Vice President of Student Affairs (VPSA) as well as other members of the Student Affairs cabinet, specifically noted below, and across Student Affairs more broadly. Such support is operational, strategic, logistic as well as clerical. By staying informed of campus-wide activities, deadlines, processes, and pending decisions, the Executive Assistant independently determines self-assignments in addition to receiving direction from the VPSA or a designee.

As a liaison working on behalf of the VPSA's office, the Executive Assistant is responsible for developing communications, responses and complaint resolution both independently and in consultation with the VPSA and other campus leaders. The Executive Assistant serves in a highly visible and critical role as facilitator of the Student Fee Advisory Committee (SFAC) and other high level interdepartmental committees, and performs duties related to Building Coordinator (BC) and Building Emergency Response Coordinator (BERC) roles for the Student Services Building (SSB).

This position requires extensive administrative experience, exceptional analytical skills, and proven communication skills. The Executive Assistant is expected to be a strong team player with a can-do attitude and high ethical standards and be capable of carrying out multiple projects at the same time. The Executive Assistant is expected to maintain discretion and confidentiality of sensitive information, traits that are essential and critical to being successful in this role.

Executive Support, VPSA Office

• Provide continuity, extensive specialized expertise, and information which is often sensitive and confidential to the Office of the VPSA, the Equity Programs and Compliance unit, all other Student Affairs units, and the campus on a variety of complex policies, procedures, laws and regulations, including, but not limited to: FERPA, State of California Education Code, State Administrative Manual, CSU Mandates, Executive Orders, and Executive Memoranda.
• Develop and manage cooperative working relationships with a diverse population of administrators, faculty, staff, and students as well as appropriate officials at other state colleges and universities, the Chancellor's Office, government and national agencies, businesses, and more.
• Respond to a variety of inquiries, unresolved problems, issues, and ad hoc matters, as well as escalated faculty, staff, student, parent, and community calls and concerns. Requires analyzing issues and developing resolutions as well as following through with providing direction, making referrals, and delegating responses to others, thus requiring the ability to exercise considerable judgment.
• Provide advice and assistance to Student Affairs as well as Cabinet leaders to solve emergent problems as well as those stemming from established processes and policies. Examples include procurement contracts, security authorizations for software, Chancellor's Office reports, travel, MPP performance evaluations and actions, recruitment and retention policies and practices, media relations, and more.
• Work with Cabinet and their staff on critical and confidential matters and keep them apprised of critical issues.
• Independently analyze and determine appropriate responses or actions to inquiries, requests, etc.
• Determine when to involve the VPSA in inquiries, requests, etc.

Communication

• Represent the VPSA and/or cabinet members, as required, in dealings with both internal and externalcampus communications.
• Develop, distribute, and manage communication from Student Affairs, including, but not limited to, speeches, articles, awards and other recognitions, letters, reports, campus announcements, and updates to the website.
• Review and facilitate a variety of correspondence for the VPSA, including recommending actions, editing, or preparing responses.
• Compose correspondence dealing with issues or subject matter in ways that require considerable attention to how it is received by various audiences.
• Demonstrate sensitivity, discretion, and good judgment in replying to inquiries and/or presenting orrequesting information.
• Draft, edit and prepare confidential and sensitive correspondence; manage and update confidential files, including those housing official reviews of faculty, staff and management.
• Prepare documents, presentations and reports on behalf of the VPSA; provide information for reports and records through research, data retrieval, compiling and/or tabulating statistics, and organizing and presenting the information in usable and understandable formats.
• Review and proofread documents requiring the VPSA's signature.
• Receive and handle phone calls, visitors, and inquiries and make appropriate referrals.

Administrative and Clerical

• Provide high-level administrative support for the VPSA and other cabinet members, as needed.
• Provide administrative support with the…