Receptionist, Administrative​/Clerical

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly

The Receptionist serves as the front-of-house specialist responsible for creating a professional and welcoming experience for employees, clients, and visitors. Through expert management of reception operations, including phone, digital, and in-person interactions, this role delivers white glove service while ensuring efficient, high-quality support within a corporate financial services environment.

1st Monday Friday, 8:00 am - 5:00 pm

• Maintain front desk coverage as the primary reception specialist and first point of contact for employees, clients, and visitors.
• Manage visitor check‑in, badge issuance, access procedures, inquiries, and special requests via phone, email, and in‑person interactions, delivering proactive and personalized service.
• Coordinate conference suite reservations and meeting logistics, ensuring reception and meeting spaces remain client‑ready at all times.
• Create positive first and lasting impressions through exceptional customer service, professionalism, and attention to detail.

• Prioritize daily reception activities, manage competing requests, and provide administrative support for operational needs and special projects.
• Troubleshoot routine workplace or equipment issues, escalating as appropriate, while adhering to company and client policies and using resources responsibly.

• Partner with onsite teams, clients, and vendors to deliver seamless service, effectively communicate and elevate issues as needed, and foster a collaborative, team‑oriented environment.
• Demonstrate professionalism, cultural awareness, and a solutions‑focused approach while handling confidential information, visitor records, and access‑related data with the highest levels of discretion, security, and compliance.
• Continuously enhance the reception experience by creating a welcoming and positive first impression for employees, clients, and visitors.

• High school diploma or equivalent required.
• 1+ years of reception, office administration, or hospitality experience within a corporate environment; financial services experience preferred.
• Strong customer service, communication, and interpersonal skills, with a professional demeanor and hospitality‑first mindset.
• Highly organized and detail‑oriented, with the ability to manage multiple…