Testing Technician; as-; Department Of Human Resources

• Contract
• Work Hours:
  
  On Call
• Job Code and
  
  Title:
  
  1227-Testing Technician
• Fill Type:
  Temporary Exempt

Specific information regarding this recruitment process are listed below:

• Final date to receive applications:Apply Immediate, Announcement Could Close Anytime.
• Compensation: $32.2625 per hour
• Appointment Type: Temporary Exempt (TEX) - This position is excluded by the charter from the competitive Civil Service examination process and shall serve at the discretion of the appointing officer.
• 
  
  Employment Type and
  
  Schedule:
  
  On call,As-Needed; not regularly scheduled

Every City and County of San Francisco department has permanent employees who have gone through a Civil Service Exam Process to uphold our merit-based hiring system. Many of those exams are proctored by Testing Technicians. Our Human Resources Analysts rely on Testing Technicians to assist with running the selection procedures in a consistent and efficient manner.

The Testing Technicians are responsible for technical, clerical, and administrative duties in exam administration.

1.Administers written and performance tests in traditional or computerized testing environments, including but not limited to:preparing test materials and arranging facilities prior to exams, distributing test materials, providing instructions to administer tests, and answering general questions.

2.Maintains security of the test materials before the exam, prevents candidates from taking test materials, and gathers and accounts for all test materials after the exam. Directs proctors in securing test materials and environment.

Checks and packages examination materials, and ensures that they are returned to designated areas.

3.Requests and inspects identification cards to ascertain that only authorized persons are admitted to tests; and directs and seats candidates in proper places.

4.Monitors the examination area to ensure that candidates are following test instructions, to provide necessary pencils/tools to enable them to complete tests, and to prevent cheating by other candidates or by using references not allowed; instructs proctors in their assignments; maintains order in the exam room; and keeps track of the time.

5.Reports and documents unusual incidents that occurred during the examination.

6.Performs scoring, prepares score sheets for scanning, and enters information into the computerized database.

7.Assists in the training, monitoring, and evaluation of proctors such as student workers and personnel staff.

8.Responds to inquiries from various individuals such as faculty, staff, students, candidates, and the general public.

9.Performs clerical functions to assist in preparing for, administering, and scoring examinations, preparing eligible lists and notifying candidates of exam processes and results.

10.Performs related duties and responsibilities as assigned.

Nature of Work - this position may entail:

• Lifting of testing materials up to 40 pounds.
• Standing and/or walking around for up to 3 hours at a time.
• Being available nights and/or weekends.

We're looking for someone who:

• Has five stars in customer service
  - You may be one of the first representatives of the City and County of San Francisco that candidates meet. It is important that they can rely on you to provide a friendly and consistent experience during their examinations.
• Is an exceptional communicator
  - You will be providing instructions and directions, so it is important that you are giving candidates accurate and clear information.
• Notices the little things
  - Consistency, accuracy, and documentation are paramount in administering civil service examinations. Errors in exam administration can be burdensome.
• Is punctual
  - It isn't just about showing up, it's about showing up on time!

A few…