Administrative Assistant 4

The duty station for this position is in King County. The incumbent will receive 5% premium pay in addition to the salary listed above.

The Opportunity: The Washington State Criminal Justice Training Commission (WSCJTC) is seeking a customer-service-focused administrative professional to join our Certification Bureau. This is an excellent opportunity for an experienced administrative professional who enjoys supporting leaders, developing staff, building strong working relationships, and contributing to work that serves both the agency and the public.

The Certification Bureau consists of two divisions:
Operations and Investigations. The Operations Division is responsible for granting, denying, suspending, or revoking certification of peace officers and corrections officers. The Investigations Division provides comprehensive and timely investigations of complaints where necessary, to ensure adherence to law and agency policy, strengthen the integrity and accountability of peace and corrections officers, and maintain public trust and confidence in the criminal justice system in this state.

As the Administrative Assistant 4, you will provide administrative support to the Operations and Investigations Division Managers while supervising administrative staff within the Operations Division. In this role, you will help coordinate day-to-day administrative operations, support effective and responsive business processes, and provide leadership, guidance, and mentorship to staff.

We are looking for someone who brings a strong commitment to customer service, communicates clearly and professionally both verbally and in writing, and builds positive working relationships with a wide range of internal and external partners. The ideal candidate will also be an organized and dependable leader who enjoys mentoring staff, improving administrative processes, balancing competing priorities, and helping a team succeed.

If you are an experienced administrative professional who values collaboration, service, and developing others,

At the WSCJTC, we value the importance of creating an environment in which all employees feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.

WSCJTC offers outstanding benefits, choice of state retirement programs including a defined benefit pension plan, advancement opportunities, and flexible/compressed work schedules.

Duties assigned to this position include (but are not limited to):

• Communicate with Division Managers to determine the needs of their program, then delegate work to the administrative staff to ensure timely and consistent completion.
• Make recommendations for process improvements and streamlining duties
• Ensure administrative staff are properly trained regarding WSCTJC and certification policies, state law governing certification standards necessary to perform their job duties, and skills and competencies necessary to perform their job duties.
• Evaluate performance, have crucial conversations, and as needed, update position descriptions and make staffing decisions.
• Schedule calendar appointments, meetings, track projects, and draft/edit correspondence on behalf of the Division Managers.
• Gather and track expenses to assist with the annual budget.
• Notify stakeholders, officers, and complainants of administrative closures.
• Provide administrative support to Certification Bureau staff as requested. This includes vacation coverage for other administrative staff.

Required Qualifications /

Experience:

• Four (4) years of administrative experience, including responsibilities such…