Shop Tech to Service Advisor — Career-Track Growth Role

Shop Tech to Service Advisor — Career-Track Growth Role Olympia

• Monthly team lunch
• Vehicle repair discount
• Pay for online training modules
• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Paid time off

We’re looking for one person— not a grease monkey, not a suit behind the counter, but someone who can do both over time. If you’re good with people, take pride in your work, want to understand how vehicles work, and are looking for a real career path in the automotive industry, this role was built for you.

Midas Olympia is a locally owned shop focused on building trust, delivering a great customer experience, and growing as a full‑service repair destination. We’re investing in our team, our process, and our reputation—and we need someone who wants to grow with us.

Most shops hire technicians. Most shops hire service writers. This role is designed to develop someone across both. You’ll start by learning the shop—maintenance, inspections, workflow—and over time you’ll cross‑train into the front counter, learning how to guide customers, communicate vehicle needs clearly, and help turn inspections into approvals and repeat business.

This is not a temp position. It’s not a lube‑tech dead end. It’s a structured growth path into one of the most valuable roles in any auto service operation: a Service Advisor who understands what’s actually happening on the lift.

• Perform oil changes, fluid services, tire rotations, and basic maintenance.
• Inspect vehicles and document findings accurately and thoroughly.
• Support digital vehicle inspections—photos, notes, condition ratings.
• Install batteries, bulbs, filters, belts, and hoses.
• Help maintain a clean, organized, and professional shop environment.
• Learn shop workflow, repair order basics, and technician communication.

• Greet customers and help create a strong first impression.
• Learn to communicate inspection findings in plain, honest language.
• Assist with estimates, scheduling, customer updates, and follow‑up.
• Help explain vehicle needs in a way that builds trust, not pressure.
• Support recommendations that lead to approved work and repeat visits.
• Learn the complete repair order and service advisor workflow.

Automotive experience is helpful. The right attitude, communication skills, and work ethic matter more.

• You’re a people person—comfortable talking to customers, easy to trust, good at listening.
• You communicate clearly and confidently, without being pushy or scripted.
• You have some sales or customer service experience and know how to guide a decision.
• You’re coachable—you take feedback, apply it, and don’t make excuses.
• You move with urgency and follow through on what you say you’ll do.
• You have mechanical interest or basic automotive aptitude.
• You’re dependable—the team can count on you to show up and give full effort.
• You want a career, not just a paycheck.
• You’re professional and take pride in representing the shop well.

We’re open to candidates from a variety of backgrounds. If you have a strong work ethic and strong people skills, we want to hear from you.

• Military veterans are strongly encouraged to apply.
• Tire/lube technicians looking to move forward in their career.
• Parts store employees with strong customer interaction skills.
• Dealership express techs, porters, or lot attendants.
• Retail or hospitality employees with…