Factory Program Manager; San Jose, CA)

Our customer is an American financial services and digital payments company based in San Francisco, California. They’re working to help their diverse audiences — sellers, individuals, artists, fans, developers, and all the people in between — overcome barriers to access the economy.

We are seeking a highly motivated Factory Program Manager on a contract basis to help support our customer's business needs.

100% Onsite at San Jose, CA.

• As a Factory Program Manager for Client’s Proto Hardware team, you will serve as our primary onsite representative at End client San Jose. You will coordinate daily factory activities, support new product introduction builds and engineering experiments, and drive End client follow-through on shared priorities and open issues.
• You will bring structure and visibility to the work happening at the site. You will maintain the integrated schedule and issue list, coordinate onsite support, communicate weekly priorities, and elevate risks before they affect engineering or build schedules. This is a ~6 month contract position that requires working onsite at End client San Jose five days per week.

• Own the day-to-day coordination of activities at End client San Jose, including new product introduction (NPI) builds, design of experiments (DOEs), testing, failure analysis, material deliveries, and facility work.
• Serve as the primary point of contact between Client’s Hardware team and the End client San Jose team.
• Maintain an integrated site schedule and master issue list, with clear owners, priorities, dependencies, and due dates.
• Establish a regular communication cadence that summarizes upcoming activities, required onsite support, progress, risks, and decisions.
• Drive End client and cross-functional teams to close open actions and elevate issues when progress is at risk.
• Coordinate shared resources, including technicians, lab equipment, test fixtures, floor space, and engineering support.
• Support build readiness by coordinating materials, equipment, documentation, staffing, and other requirements.
• Ensure results from experiments, testing, and failure analysis are documented and shared with the appropriate engineering teams.
• Identify opportunities to improve factory processes, site organization, and collaboration between Client and End client.
• Coordinate site infrastructure and workspace needs in partnership with Engineering, Operations, and IT.

• 5+ years of experience in hardware program management, factory operations, manufacturing operations, or NPI.
• Experience working onsite with a contract manufacturer, preferably in electronics or printed circuit board assembly manufacturing.
• Working knowledge of hardware development and manufacturing processes, including surface-mount technology, assembly, testing, and production ramp.
• Experience managing multiple work streams with competing priorities, shared resources, and tight schedules.
• Strong issue management skills and a consistent track record of driving actions to closure.
• The ability to understand technical discussions, identify dependencies, and communicate effectively with engineering and manufacturing teams.
• Clear written and verbal communication skills, including the ability to summarize complex activity for technical and non-technical stakeholders.
• A proactive approach and the ability to bring structure to an environment where processes and priorities may change quickly.
• The ability to work onsite at End client San Jose five days per week for the duration of the six-month contract.

• Experience supporting engineering DOEs, hardware validation, or failure analysis.
• Familiarity with thermal management, immersion cooling, power electronics, ASIC-based hardware, or high-density compute systems.
• Exp…