Sr. Product Manager

Overview

United Masters is building a marketplace that connects artists, brands and fans - empowering artists to earn and grow. United Masters has taken the bold step of building a music distribution service that, radically, puts artists first - disrupting the legacy music business by letting up-and-coming artists distribute their music directly to fans through streaming services while maintaining ownership of their master recording rights and up to 100% of royalties.

Through the combination of United Masters’ music distribution platform and its deep ties to brands, United Masters enables independent artists and change-makers to grow and earn unlike any other platform.

The United Masters team is made up of musicians, marketers, engineers, and storytellers with backgrounds from You Tube, Sound Cloud, Pandora, Facebook, Uber, Dropbox, Complex, VICE, and more. We work hand in hand with the award-winning creative teams that forge those innovative partnerships at Translation (our in-house creative advertising agency).

United Masters is looking for a Sr. Product Manager with strong experience driving business results by obsessing over the functional and emotional needs of creators and small business owners (think: indie record label owners) at every stage of their growth. In this role you will start by working closely with our engineering, design, sales and operations teams to ensure we scale and retain both our independent artists and record label (small business owner) customers.

This role is based in San Francisco with four days in-office and one day remote.

• Build and champion a roadmap of great products for our customers, including early stage artists, emerging artists gaining traction, and indie label owners across our B2C artist subscription business, our B2B indie label business and our internal PARTNER artist roster.
• Internalize the needs of our customers through research and partner closely with our Artist & Label Relations teams to ensure we deeply understand our customers’ needs, and then meet those within our products, so we can supercharge growth for our customers and for United Masters.
• Have your finger on the pulse of the competitive landscape and deeply understand not just how our competitors market themselves, but our competitors’ platforms and features at a granular level to inform our roadmap and opportunities to differentiate.
• Live and breathe every inch of our product, from the moment a label is onboarded to United Masters, through migration of their previously distributed catalog, to their first release submission and deriving daily insights from their in-app analytics.
• Partner closely with our internal teams (Sales, Relations & Operations, Commerce/Play listing, etc.) that work with our labels daily and provide best-in-class service, to ensure our product and team is delivering maximum value to our label customers.
• Be a constant steward for the high bar of quality and delight we insist on to attract and retain independent creators and labels.

Knowledge, Skills and Abilities

• Proven ability to translate big, ambiguous problems with multiple stakeholders into clear plans.
• You connect features directly to desired outcomes & key results to ensure we build the highest impact features that ladder up to our company-wide goals.
• You prioritize ruthlessly and know how to make tradeoffs between speed, scale, and cost.
• You break down bigger problems and features into smaller iterative milestones with clear success criteria that gates future phases of work, and ensures we don’t make over-sized investments relative to the value and impact that they deliver to our customers.
• Expertise in translating customer and stakeholder needs into clear & concise product requirements, and managing workflow (ideally using JIRA/Confluence).

• 5+ years experience in product management, launching high-impact features from start to finish.
• At least 2 years specifically working in a top-tier product team, ideally with a user base of independent creators or small business owners
• Customer obsession with a strong bias for action.

• Confident using workflow management…