Field CTO e-commerce

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

Fastly’s customers include many of the world’s most prominent companies, including Git Hub, Yelp, Paramount, and Jet Blue.

We're building a more trustworthy Internet. Come join us.

Posting Open Date: 2/12/26

Anticipated Posting Close Date: 4/31/26

Help Fastly’s e-commerce and retail customers design, implement, and optimize solutions that drive measurable business impact and help close big deals. As a key member of the go-to-market team, you’ll partner closely with Account Executives, Solution Engineers, and Customer Success to identify technical opportunities, prove the value of Fastly’s platform, and guide customers through critical buying decisions.

Your work will directly influence major enterprise deals by providing technical strategy, architectural credibility, and proof through hands‑on demos, prototypes, and performance outcomes.

• Partner in Pre‑Sales and Deal Acceleration
• Collaborate with Account Executives to understand customer business drivers, technical challenges, and success criteria.
• Define and deliver technical solutions that demonstrate Fastly’s unique capabilities, helping customers visualize the “art of the possible.”
• Build confidence in Fastly’s platform by leading architectural discussions, running proof‑of‑concepts, and addressing objections that could slow or block deal progression.
• Quantify the impact of Fastly’s solutions using data and performance insights to show clear ROI and business value in proposals and executive meetings.
• Contribute to RFPs and technical responses that directly support sales opportunities.
• Architect and Implement Performance Solutions
• Design and deliver end‑to‑end web performance improvements using Fastly’s CDN, Compute@Edge, advanced caching, image optimization, and modern web protocols.
• Assess customer architectures with RUM/synthetic tooling, identifying bottlenecks and defining a data‑driven improvement plan.
• Lead proof‑of‑concepts and migrations of critical workloads onto the Fastly platform.
• Align Performance with e‑commerce & Business Strategy
• Act as a consultant to translate technical performance metrics into tangible business outcomes, demonstrating how faster page loads or optimized checkout flows directly impact conversion rates, cart abandonment, and customer lifetime value.
• Collaborate with customer engineering, product, and leadership teams to ensure performance is a key consideration throughout the development lifecycle and is aligned with their commercial objectives.
• Solve performance challenges unique to high‑traffic ecommerce and marketplace environments, such as large product catalogs, third‑party payment provider delays, dynamic content variability, and the need for personalized experiences at scale.
• Lead, Mentor, and Innovate with an Edge‑First Mindset
• Provide expert guidance and mentorship to customer engineering teams on web performance best practices, helping them build a culture where performance is a shared responsibility.
• Lead proof‑of‑concepts and migrations of critical functionality to the Fastly platform, such as implementing new caching strategies or moving logic to the edge with Compute@Edge to enhance speed and resilience.
• Stay current with the evolution of the web platform—including browsers, protocols, and metrics like Core Web Vitals—and feed that knowledge back into Fastly's product roadmap.
• Thought Leadership and Community Engagement
• Act as a public voice and thought leader in the web performance and ecommerce communities.
• Speak at industry‑related conferences, share expertise through blog posts, and participate in community forums to build both your personal brand and Fastly's reputation as a leader in the field.
• Organ…