Program Manager, Practice Leadership Team

Opportunity Information

The Program Manager is an individual contributor responsible for programmatic, operational, and analytical support for a physician leadership team. This role enables effective physician leadership by structuring how work happens -standardizing meeting cadence, developing agendas, tracking action plans, managing strategic initiatives, and translating data into clear dashboards.

The Program Manager serves as a central point of coordination and triage
, ensuring leaders are supported with timely information, clear priorities, and disciplined follow?through, while minimizing administrative burden on physician leaders.

• Develop and maintain structured agendas for recurring physician leadership meetings (e.g., leadership councils, MORs, dyad forums).
• Standardize meeting cadence, materials, and documentation to ensure consistency and efficiency across forums.
• Capture decisions, action items, owners, and timelines; track follow?through and close?the?loop on commitments.
• Prepare pre?reads, summaries, and briefing materials to support effective leadership decision?making.

• Provide project and program management support for strategic initiatives
  , including Experience of Work (EOW) action plans and other enterprise priorities.
• Translate high?level strategy into workplans, milestones, risks, and dependencies
  .
• Track initiative progress, identify barriers, and proactively surface issues requiring leadership input or escalation.
• Support alignment across physicians, administrators, and cross?functional partners.

• Drive the annual physician leadership performance evaluation process in partnership with HR, physician leaders, and executive leadership.
• Develop and manage the evaluation timeline, milestones, and deliverables to ensure a consistent, on?time process.
• Coordinate inputs across stakeholders, including self?assessments, peer feedback, and leadership evaluations, as applicable.
• Prepare evaluation materials, summaries, and performance dashboards to support fair, data?informed discussions.
• Track completion, follow?ups, and documentation while maintaining confidentiality and professionalism.
• Support leaders in translating evaluation outcomes into clear goals, development plans, and action items.

• Serve as a point of triage for physician leader inquiries
  , routing questions to appropriate operational, finance, HR, or analytics partners.
• Help physician leaders navigate organizational processes and resources efficiently.
• Ensure timely responses and follow?up on requests while maintaining clarity on priorities.

• Develop, maintain, and refine leadership dashboards related to access, productivity, quality, experience, workforce, and strategic priorities.
• Partner with analytics, finance, and operations teams to ensure data accuracy and relevance.
• Translate data into clear, actionable insights for physician leadership audiences.
• Support preparation of performance materials for MORs, leadership reviews, and executive forums.

• Create and document standard operating processes for leadership forums, reporting, and initiative tracking.
• Identify opportunities to streamline workflows, reduce redundancy, and improve clarity.
• Support consistent application of enterprise tools and templates.

• Bachelor?s degree required;
  Master?s degree (MBA, MPH, MHA, or similar) preferred.
• 3-6+ years of experience in program management, operations, consulting, or healthcare administration
  .
• Experience supporting senior leaders
  , preferably physicians or clinical leadership teams.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Demonstrated ability to work independently as an individual contributor.
• High level of professionalism, discretion, and judgment.

• Program & Project Management: Able to structure ambiguous work and drive follow?through.
• Executive Communication: Produces clear, concise materials tailored to physician leaders.
• Analytical Thinking: Comfortable working with performance data and dashboards.
• Process Orientation: Brings discipline, consistency, and standardization.
• Stakeholder Management: Navigates across clinical and administrative partners effectively.
• Problem Solving: Anticipates needs, identifies risks, and proposes solutions.
• Healthcare Acumen: Understanding of physician workflows, clinical operations, and healthcare performance metrics preferred.

• Physician leadership meetings are well?structured, effective, and action?oriented
  .
• Strategic initiatives and action plans show clear tracking and steady progress
  .
• The annual performance evaluation process is delivered on time, well coordinated, and trusted by physician and executive leadership.
• Physician leaders experience reduced administrative friction and improved responsiveness.
• Dashboards and…