Senior GSI Global Account Manager

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

We are seeking a seasoned and strategic leader to join our team as Partner Alliance Manager for Strategic GSI Partnerships. In this pivotal role, you will be responsible for managing the global go-to-market partnership with one of Docusign’s most strategic GSI partners. You will be responsible for implementing a comprehensive partnership strategy that expands Docusign's reach through Strategic GSI Partner, unlocks new revenue streams, and fuels customer success.

The ideal candidate will have extensive experience in building and handling strategic partnerships, with a strong focus on driving quantifiable revenue growth and enhancing market presence.

Finally, this leader will collaborate closely with executive leadership in Sales, Marketing, Customer Success, Professional Services, Product and Enablement to drive vision and strategy for the ecosystem of a given Strategic GSI globally.

This position is an individual contributor role reporting to the Vice President, Global Partner Alliances.

• Lead day to day management of our largest strategic partnership through the development and execution of a comprehensive partnership strategy focused on using the GSI and their ecosystem to drive business growth, solution development and expand market reach

• Manage and lead a successful virtual team of partnership professionals, providing mentorship and guidance to achieve individual and team goals

• Track, analyze, and report on partnership performance metrics and KPIs to measure success and identify areas for improvement

• Lead the identification, evaluation, and development of the strategic partnership growth programs and solutions that aligns Docusign's overall business objectives and go-to-market strategy with that of the Strategic GSI

• Build and maintain strong relationships with key leaders at the Strategic GSI, including executives, consulting, industry, partner and sales teams

• Develop and supervise partnership programs that drive joint marketing initiatives, co-selling opportunities, co-innovation programs, product development alignment, and seamless customer integration

• Collaborate closely with internal cross-functional teams, including Sales, Marketing, Consulting, Industry, Technology, and Customer Success, to ensure a cohesive partnership experience

• Lead negotiations and contract discussions to establish mutually beneficial partnership agreements

• Stay informed about industry trends, competitive landscape, and identify emerging partnership opportunities within the given Strategic GSI and their ISV ecosystem

• Represent Docusign at events and conferences, building brand awareness and fostering thought leadership within the partnership ecosystem

• Direct regional partner management, partner enablement, and partner pipeline, and support the solution development, sales, and marketing required by the partnership

• Lead development and approval of a joint business plan, support legal agreements, and gain commitment from cross-functional collaborators, and guide internal teams with access to key GSI stakeholders and Business, Industry, Vertical & Technology organizations globally

• Contribute to the overall Docusign partner ecosystem growth with best practices, ideas and strategy development

• Collaborate and coordinate with the Marketing team to develop GTM plans positioning Docusign

• Engage closely with the Partner Success, Customer Success and Professional Services teams to develop integrated engagement models to optimize collaboration and assist with customer satisfaction and driving meaningful business outcomes with our mutual clients

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

• 12+ years of experience in strategic partnerships, business development, or a related field, with a proven track record of success in building and managing high-value partnerships

• Bachelor's degree in Business…