Account Manager II

Summary: An Account Manager is responsible for nurturing and maintaining client relationships, ensuring customer satisfaction, and identifying opportunities to expand services. This role acts as a key point of contact between the company and its clients to foster long-term partnerships.

• Manage and maintain strong relationships with key client accounts.
• Act as the main point of contact for client inquiries and issues.
• Identify opportunities to upsell and cross-sell company products and services.
• Collaborate with internal teams to meet client needs and ensure timely delivery of solutions.
• Prepare and deliver regular reports on account status and performance.
• Resolve client complaints quickly and efficiently to maintain high satisfaction levels.
• Develop a deep understanding of client business needs and industry trends.

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience as an Account Manager or in a similar role.
• Strong communication and interpersonal skills.
• Excellent problem-solving abilities and attention to detail.
• Ability to manage multiple accounts and projects simultaneously.
• Proficiency with CRM software and Microsoft Office Suite.
• Demonstrated ability to achieve sales targets and foster client relationships.

Salary: $1,000 - $10,000 USD