Account Manager

We’re hiring an Account Manager to support and grow a portfolio of strategic consulting clients. This role blends day-to-day account service
, account expansion support
, and consultant engagement management
—working closely with senior leadership to ensure strong delivery and client satisfaction. This position requires travel to different client sites on a regular basis and is focused primarily on the West Coast (expect to travel 60%).

• Manage day-to-day account operations and client service across multiple accounts (West Coast)
• Support account expansion: research, connect-the-dots, and growth initiatives
• Build client-ready presentations (consultant introductions, solution overviews)
• Attend scoping calls and help translate needs into talent matches and next steps
• Manage engagement operations: SLAs, escalations, onboarding support, ongoing consultant POC
• Handle contracts: SOWs, change orders, extensions
• Own weekly status reporting: review updates, surface insights/risks, coordinate follow-ups
• Support client events and relationship-building activities

• Account management / client success experience in consulting or professional services (5+ Years of Experience)
• Strong communication and presentation skills
• Organized, proactive, service-minded; comfortable managing multiple priorities/books of business
• Experience supporting enterprise accounts (5+ Years of experience)