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Vice President Operations
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-02-28
Listing for:
Genesis Resources
Full Time
position Listed on 2026-02-28
Job specializations:
-
Business
Risk Manager/Analyst, Client Relationship Manager
Job Description & How to Apply Below
Insurance start-up in San Francisco is currently looking for a Subject Matter Expert in Property and Casualty Lines of business to help build out their operational functionality to support the entire customer experience.
About the RolePost-Sale Customer Success experience. Someone with strong understanding of onboarding customers and renewal processes. Ongoing relationship management identity (someone with proven leadership in this area).
Responsibilities- Experience with client retention modeling and life-cycle management.
- Experience with building/scaling a model in a high growth environment.
- Experience with in an entrepreneurial environment (ability to "flex" across multiple tasks, positions, responsibilities, etc.)
- Post-Sale Customer Success experience.
- Individuals within a Retail Broker and/or Insurance Carrier environment will be strongly considered for this role.
- Strong understanding of onboarding customers and renewal processes.
- Proven leadership in ongoing relationship management.
- Experience with client retention modeling and life-cycle management.
- Experience with building/scaling a model in a high growth environment.
- Experience with start-ups.
- Base Salary will be equivalent with experience level. It could range from $150,000 to $300,000 depending upon experience.
- Equity opportunity exists with this role
We are committed to diversity and inclusivity.
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