Chief of Staff

About the Company

Valerie Health is the AI front office for independent provider groups. We are reimagining how independent practices operate by using AI to modernize patient/provider communication, enhance care, and drive industry-changing operational efficiencies.

Why join us now?

• Team: We are led by Pete Shalek (2x health tech exits, including a $600M acquisition by Optum) and Nitin Joshi (scaled Uber Eats + Health, Stripe Connect, and Bridge–acquired by Stripe for $1.1B). Beyond our founders, our team brings DNA from category leaders (Uber, Stripe, Snowflake), high-growth unicorns, and top consulting firms.

• Trajectory: We partner with leading independent specialty groups across the U.S., automating hundreds of thousands of tasks each month and growing 50%+ month over month with 300% net revenue retention.

• Funding: We have raised $39m from world-class investors including Redpoint Ventures, General Catalyst, Primary Ventures, and Box Group.

The Chief of Staff will be a force multiplier for our CEO and Valerie Health broadly. They will partner closely with our CEO to drive strategic and operational activities, including our core operating cadence, special projects, investor relations, and all things required to build an early-stage business. The role is ideal for those who want to see how to build a mission-driven company from the ground up with the support of experienced leaders and great investors.

Ideal candidates are action-oriented, strategic, analytical, organized, have an affection for start‑up scrappiness, and are able to navigate ambiguity.

• Be a Sparring Partner to the CEO:
  Be a critical thought partner to the CEO on all elements of corporate strategy, including product definition, target customers, and team.

• Support Go-to-Market:
  Support our CEO in sales and customer success. Join meetings, help prepare materials, and lead parts of customer efforts.

• Run Critical Projects:
  Run point on key strategic initiatives, getting them from 0 → 1. This will include standing up critical internal efforts, including our partnership efforts.

• Drive Business Operations:
  Lead initial version of core operational functions for the business, including drafting board memos, supporting team offsites, etc.

• Work Cross-Functionally:
  Partner closely with all members of our team, helping to provide context and build culture.

• Experience:

  • Work Experience:
    
    5+ years of professional experience with at least 2‑3 years' experience in banking or management consulting, and 2+ years early‑stage operating, entrepreneurial, or VC experience.

  • A combination of the above categories plus experience working at a high growth startup is preferred.

  • Strong ability to influence and persuade business stakeholders.

  • Proven ability multi‑tasking and managing competing priorities and objectives.

• Attributes:

  • Growth Mindset:
    Eagerness to learn new approaches, seek feedback, and continually improve skill sets.

  • Strong Communicator:
    Clear and succinct in both written and verbal communication, capable of adjusting style for different audiences and conveying technical topics to non‑technical stakeholders.

  • Incredibly Curious: fast learner, motivated, resourceful

  • Action Oriented: bias to getting things done and making decisions with imperfect information.

  • Self‑Starter & Adaptable:
    Proactively own projects from inception to completion, identify challenges, and offer solutions, thriving in a dynamic work environment.

  • Thrive in ambiguity:
    Can work in an environment that is oftentimes unstructured and unpredictable.