Product Manager - Salesforce

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

The Product Manager is the champion responsible for evaluating and determining the product(s) and/or features to be built and delivered to our customers. The role will build, align, and motivate a cross functional team to develop a common understanding of the customers’ pain points and the passion to solve issues and develop innovative solutions that delight customers.

• Visionary and Strategist: Builds the right cross-functional team to obtain a common understanding of customer pain points; empathy and excitement for solving customer issues. Articulates product strategy and vision across the enterprise.

• Customer Passion and Advocacy: Brings the customer viewpoint to the product design process with a demonstrated competency to actively listen to customer feedback across all touchpoints and channels; to routinely leverage this feedback into insights; and to build products and services that delight and inspire.

• Creative Problem Solver: Works closely with marketing, research, analytics, design and development partners, uses technical savvy and customer insights to develop real world solutions working in a highly collaborative environment. Uses insights about the market and industry to drive development of value-added solutions for customers.

• Commitment to
  
  Risk Management:
  
  Oversee the integration of strong risk and security controls. Ensure compliance to laws and regulations.

• Technical Understandings: Able and adept at working directly with the technologists to deliver market solutions. Clearly defines requirements, grooms user stories, motivates technical teams and partners with technology closely.

• Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

• Education and/or experience typically obtained through completion of a bachelors degree

• Typically 5 or more years of related work experience OR post-secondary degree and at least 3 years of related work experience

• Demonstrated experience in design thinking and agile development process and methodology

• Demonstrated leadership experience and cross functional collaboration experience

• Proven experience in managing in a cross functional environment to achieve common goals

• Demonstrated experience in obtaining business case buy-in across a diverse organization

• Excellent listening and execution skills

• Background and drug screen

• Master’s degree

• Certifications in design thinking and/or agile.

• Prior experience working in payments, financial services or similar regulated industry

Additional

Minimum Qualifications:

• In-depth understanding of the core Salesforce data model, object relationships (standard and custom), basic automation, permissions modeling, and platform extensibility

• Demonstrated experience with multi-cloud environments, App Exchange solutions, APIs and integrations, and managed packages

• Proven track record of successfully working with Salesforce Admins, Developers and Architects

The above job description is not intended to be an all-inclusive list of duties and standards of the position.

The base pay scale for this position in:
Phoenix, AZ/ Chicago, IL / Washington, DC in USD per year is: $106,000 - $130,000.
New York, NY/ San Francisco, CA in USD per year is: $128,000 - $156,000.

Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to…