Strategy & Operations Lead - Print

Company Description

Join the team redefining how the world experiences design. Hey, g’day, mabuhay, kia ora,你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you’re probably keen to find out what’s on offer, so we’ll get straight to the point.

Our flagship campus is in Sydney. We also have a campus in Melbourne and co‑working spaces in Brisbane, Perth and Adelaide, as well as offices in the US (Austin, TX and in San Francisco, CA). You have choice in where and how you work. That means if you want to do your thing in the office (if you’re near one), at home, or a bit of both, it’s up to you.

The Print Group’s mission is to win the hearts and minds of small businesses by bringing their creative ideas to life through high‑quality, affordable printing. We design experiences that make it simple for anyone, anywhere, to create, customise, and print beautiful designs. Our teams work across every part of the user journey - from discovery and design to fulfilment and delivery - collaborating globally with operations, logistics, and platform teams to deliver exceptional results.

As a Print Strategy & Ops Lead, you’ll play a critical role in shaping and executing Canva Print’s strategies across the business - owning ideas from initial conception to execution. In this role, you’ll collaborate closely with our Print team to shape the strategic direction and performance of key business areas for Canva Print.

• Partner with Print leadership to operationalize one of Canva’s strategic bets
• Identify and drive the structural and process changes required to evolve our operating model for greater scale, flexibility, and global reach
• Evaluate and evolve core operating systems - including product launch, partner onboarding, SKU expansion, and international rollout - to ensure they scale effectively
• Build scalable playbooks and frameworks that enable speed without sacrificing quality or customer experience (e.g., partner onboarding, collaboration with global teams)
• Lead high‑impact cross‑functional initiatives end‑to‑end
• Establish metrics and dashboards to track operational readiness, launch quality, and business performance
• Drive strategy, analysis, and execution of other key strategic areas within Canva Print
• Deep dive into the critical drivers of the business and analyze performance of existing programs, identifying opportunities for growth and innovation
• Deeply understand the business and competitive landscape; stay up‑to‑date with industry trends, new print technologies, and best practices to continuously evolve the print strategy.

• 5+ years experience in management consulting, business strategy or operations, investment banking, venture capital, and/or private equity
• Strategic, first‑principles thinker – Ability to take end‑to‑end ownership of large, ambiguous problems and break them down into clear, actionable plans
• Data‑driven and analytical – Strong problem‑solver who can break down problems and diagnose root causes. Uses data to inform strategic decisions.
• Track record of successfully executing strategies and recommendations – Can operationalize strategy into plans and execution.
• Operational, practical, and results‑driven – Ability to develop actionable plans that are grounded in real‑world practicality, ensuring strategies are not only innovative but also feasible and aligned with operational capabilities.
• Ability to drive cross‑functional alignment – Strong communicator who is able to work and drive alignment across all levels and teams.
• Hands on & humble – Humble and scrappy. Enjoys digging into the data and details and being a player coach when needed.

At Canva we value fairness, and we strive to provide competitive, market‑informed compensation whilst ensuring internal equity within the team in each region. We make hiring decisions based on your skills, experience and our overall assessment of what we observed and learned in the hiring process. The target salary range for this position is $162,000 - $234,000. When calculating offers, we make salary decisions…