Strategy & Operations Manager, Enterprise Business Partner

Strategy & Operations, Enterprise Business Partner About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

As a GTM Strategy & Operations Business Partner supporting the AMER Enterprise organization, you will work closely with sales leadership to be a deep expert in a critical segment of our fastest-growing business. This role supports the AMER Enterprise team, one of Anthropic's largest and most strategically significant commercial organizations, and will partner directly with executives to drive strategic analysis, operational efficiency, and growth initiatives across emerging and developing verticals while supporting critical global strategic initiatives.

This includes segment analysis, facilitating operating cadences and powering business reviews, improving operational efficiency, driving strategic initiatives, and supporting the rapid evolution of our sales motions and organization.

We're building for a future where AI dramatically amplifies what strategy teams can accomplish. We're hiring people with the technical depth, business judgment, and executive potential to operate at that frontier — leveraging AI to eliminate routine work and redirect energy toward the strategic and creative challenges that move the business. This role will evolve rapidly, and we need someone with the ceiling and ambition to evolve with it.

Partner with Global and AMER Enterprise segment leaders to analyze and refine segment-specific strategy including territory planning, resource allocation, performance to plan, and growth initiatives

Support development of targeted strategies across different customer segments and verticals based on their unique characteristics, product-market fit trajectories, and needs

Maintain excellence through business reviews and operating cadences to help achieve company revenue targets and strategic objectives

Be audible-ready about GTM efforts and a deep expert in your segment's book of business and trends with the ability to cut right to what matters for varying audiences from IC to executive

Analyze sales performance metrics and develop insights to optimize segment performance and improve efficiency using SQL, R, or Python to query, model, and visualize data at scale

Leverage Claude to its full capability

Partner to create, evolve and maintain reporting mechanisms, using data to go from "what" to "why"

Synthesize tangible, strategic recommendations based on go-to-market motions, deal outcomes, partner and customer feedback, and product opportunities

Build and maintain dashboards, models, and ad hoc analyses in spreadsheets and BI tools with mastery-level proficiency

Develop and maintain use case frameworks to capture and standardize how customers derive value

Support multiple teams and executives in leveraging insights for new deals, expansions, and retention strategies

Partner with GTM teams to evolve and refine sales motions and best practices across segments and regions

Serve as a trusted strategic advisor to senior and executive stakeholders across the GTM organization, delivering insights and recommendations with clarity, conviction, and composure

Navigate high-stakes conversations with intense, demanding executives — maintaining poise under pressure while delivering candid, well-supported perspectives

Build deep credibility through consistent follow-through, proactive communication, and the ability to challenge assumptions respectfully when the data warrants it

Translate complex analyses into executive-ready narratives that drive decisions, managing up effectively across multiple senior leaders with competing priorities

Work closely with Revenue Operations, Sales Enablement, Strategic Finance, and Product teams to drive initiatives…