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Product Operations Lead
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-03
Listing for:
Fluency Digital, Inc.
Full Time
position Listed on 2026-07-03
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
AI video technology firm enhancing media workflows
As a growth-stage company revolutionizing the video AI landscape, we're seeking a strategic operator to bridge the gap between our product and customer success teams. The Product Operations Lead will own the development and execution of processes that drive customer engagement and retention, working closely with cross‑functional teams to identify and prioritize key initiatives. This role requires a unique blend of operational expertise, technical acumen, and customer‑centric thinking.
By joining our team, you'll play a critical role in shaping the future of video AI and its applications in the media industry.
- 1–3 years of experience in operations, strategy, or account management
- Proven ability to analyze complex problems and develop scalable solutions
- Excellent communication and project management skills, with experience working with technical teams
- Strong understanding of the software development and AI industries, with a focus on customer success and retention
- Must be based in the United States.
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