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Enterprise Customer Success Director: Strategy & Growth

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Castlight Health, Inc
Full Time position
Listed on 2026-07-15
Job specializations:
  • Business
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 131243 - 196865 USD Yearly USD 131243.00 196865.00 YEAR
Job Description & How to Apply Below

Castlight Health, Inc. seeks a Customer Success Director to define the organization's customer success strategy and own relationships with the most strategic clients.

You will set engagement models, success metrics, and client lifecycle frameworks while collaborating with sales, clinical, and product leadership. You will lead design of customer success infrastructure, health scoring, Q  formats, and data-driven retention.

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