Product Manager - Claims & Payments

Product Manager – Claims & Payments

Product Manager – Claims & Payments at Maven Clinic ensures members, providers, and employers are paid accurately and on time. The role is early‑career, hands‑on, with ownership of the claims and payments product surface.

• Own the Claims & Payments product surface: claims adjudication logic, payer and employer reconciliation, payment operations tooling, and provider payments.
• Partner with engineering and operations to define requirements, write specs, and ship improvements to claims processing workflows.
• Instrument and monitor claims and payments data, identify errors, and surface findings to the team.
• Work closely with Finance, Revenue Operations, and Payment Operations to translate business requirements into product solutions.
• Support migration away from Alegeus, contributing to discovery, requirements gathering, and execution as the roadmap evolves.
• Learn Maven’s payments infrastructure end to end, becoming the subject‑matter expert.

• 2–5+ years of product, operations, or analytical experience, ideally in healthcare, fintech, or a complex B2B2C environment.
• Curiosity about how payments and claims systems work; a willingness to become an expert.
• Strong analytical skills; comfortable in data, identifying patterns, and communicating findings.
• Detail orientation; precision required in claims and payments work.
• High ownership mentality; follow through and flag issues early.
• Clear written and verbal communication; translate complex system behavior into plain language.
• Familiarity with AI‑assisted workflows a plus.

Base salary range: $160,000 – $185,000 per year. Equity and benefits are also provided.

• Employer‑covered health, dental, and vision insurance.
• Access to Maven’s full platform and specialists for wellness.
• 16 weeks paid parental leave and new‑parent stipend.
• Annual professional development stipend and personal career coach.
• 401(k) matching with immediate vesting.
• Hybrid work model with flexible location, with preference for San Francisco, Seattle, or New York.

Maven Clinic is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.