Strategy & Operations Lead – Strategic Enablement

• Initiate and lead specific, high-impact initiatives within MC2's Strategic Enablement pillars. Own each effort from problem definition through delivery, defining scope, sequencing work streams, establishing stakeholder maps, and creating the operating infrastructure needed to move work forward without existing playbooks.
• Partner with business leaders to identify capability gaps and design targeted learning programs. Own end-to-end curriculum and content development (leveraging internal experts), track effectiveness metrics, and refine continuously based on data and feedback.
• Drive cross-functional coordination across MC2 teams and XFN partners. Facilitate alignment forums, resolve blockers and ensure initiative progress is consistently communicated to the right people, in the right way, at the right time.
• Develop and maintain tracking and reporting mechanisms for the initiatives you own, including success metrics, progress updates and stakeholder-ready summaries that connect work to MC2's strategic priorities.
• Identify and implement continuous improvements to how Strategic Enablement initiatives are planned, executed and documented. Refine approaches as work scales and organizational needs evolve.
• Use AI to accelerate your own execution and identify and test high-impact use cases that can be embedded into team workflows and scaled as proven practice.

• Bachelor’s degree in Business Administration, Organizational Development, a related field or equivalent experience.
• Minimum 7 years experience designing and delivering programs from scratch in ambiguous environments with multiple stakeholders and competing priorities.
• Experience building scaled, blended (live facilitation, e-learning, job aids, video) learning experiences tailored to diverse learner needs and working styles.
• Strong cross-functional collaboration skills. You build trust quickly and move work forward without formal authority.
• Independent judgment in planning and prioritization.
• Demonstrated experience using AI to accelerate workflow and outputs, with a clear approach to reviewing, validating and owning the results.
• Strong written and verbal communication. You translate complex, in-flight work into clear updates, materials, and documentation.
• High integrity in how you work. You protect sensitive information, avoid over-reliance on AI, and take accountability for everything you put your name on.

Demonstrates expertise in designing and delivering targeted learning programs while effectively managing cross-functional initiatives. Proficient in using AI to enhance workflows and ensure alignment with strategic priorities.

• Program Design and Delivery
• Cross-Functional Collaboration
• AI Workflow Optimization
• Curriculum Development
• Stakeholder Management

• Program Design
• Curriculum Development
• Learning Experience Design
• Data Analysis
• Metrics Tracking

• Strong Communication
• Independent Judgment
• Trust Building
• Accountability
• Problem Solving

• Strategic Enablement
• Organizational Development
• Stakeholder Engagement
• Continuous Improvement
• Ambiguous Environments

• E-Learning Platforms
• Job Aids
• Video Production Tools