Strategic Customer Success Manager - Logistics & AI
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-07-31
Listing for:
Theory Ventures
Full Time
position Listed on 2026-07-31
Job specializations:
-
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Back Ops is seeking a Customer Success Manager in San Francisco (Hybrid) to own a portfolio of accounts, drive adoption, and deliver measurable outcomes. You will partner with product and engineering to shape customer needs and maximize impact for logistics and supply chain customers.
The role emphasizes relationship-building, strategic check-ins, and proactive value delivery, with a focus on retention, growth, and customer outcomes in a fast-moving startup environment.
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