Office Operations Manager

Job Title:

Workplace Operations Consultant

Workplace Operations Consultant 6-Month Contract

Location:

San Francisco CA 100 Onsite Monday-Friday

Contract Duration: 6 Months

The Places Team is seeking an experienced proactive Workplace Operations Consultant for a 6-month contract to support and optimize the physical operations of our regional hub. In this project-based consulting role you will be a key operational driver for maintaining a smooth welcoming and highly functional workspace.

As a dedicated partner you will focus on executing local vendor services refining site processes and supporting physical event setups. In this capacity you will operate as a collaborative peer-level partner alongside our existing onsite Places team members and interface with cross-functional departments‑such as IT physical security and legal‑to support local compliance safety drills and emergency preparedness.

• 1. Janitorial amp Porter Services Coordination
  • Vendor Accountability amp Daily Site Readiness:
    Serve as the primary onsite point of contact for external cleaning and porter service vendors coordinating daily walkthroughs to ensure conference rooms common areas and community zones meet established quality and cleanliness standards.
  • SLA Tracking:
    Monitor janitorial service deliverables against vendor service level agreements SLAs and elevate service gaps to the Regional Manager.
• 2. Workplace Process Improvements
  • Operational Documentation:
    Produce and maintain comprehensive documentation for day-to-day local workplace operations to ensure operational consistency and business continuity.
  • Workflow Efficiency:
    Assess and streamline site operational workflows optimizing local ticketing procedures e.g. Jira Service Now and inventory management to improve overall efficiency.
  • AI Process Integration:
    Leverage AI tools and automation solutions to optimize daily administrative workflows streamline ticketing processes and accelerate documentation drafting.
  • Space Optimization:
    Continually assess and optimize local space utilization to support hybrid work dynamics seating configurations and future workplace planning.
  • Metrics amp Reporting:
    Expand on existing workplace metrics tracking and reporting on facilities ticket-resolution times occupancy data and service deliverables to support data-driven decision-making.
• 3. Onsite Event Coordination
  • Local Event Logistics:
    Provide end-to-end operational support for onsite events team onsite executive visits and cultural moments.
  • Cross-Functional Alignment:
    Partner directly with the Global Events amp Experiences team and designated local event Points of Contact POCs to handle seating configurations catering setups building access and physical requirements for office gatherings.

• Professional
  
  Experience:
  
  5 years of hands-on experience in facilities coordination corporate operations or premium hospitality services preferably within a fast-paced corporate environment.
• Vendor amp Project
  
  Skills:
  
  Strong experience in coordinating external vendor services specifically janitorial facilities or catering and managing deliverables.
• Process Mindset:
  Proven ability to analyze physical operational setups identify inefficiencies and execute practical process improvements.
• Collaboration Style:
  Exceptional communication and interpersonal skills with a track record of working effectively as a collaborative partner in peer-level team environments.
• Technical Proficiency:
  Comfortable using Google Workspace workplace ticketing systems event coordination tools and modern AI productivity utilities.

Intermediate Level

This is a Contract position based out of San Francisco, CA.

The pay range for this position is $55.14 - $70.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax…