Strategic Program Manager

• Build the Global Executive Engagement Program
• Define the strategy, operating model, governance, and success measures for executive engagement across OpenAI's priority accounts, regions, and strategic moments.
• Develop a scalable framework for determining where executive involvement will create the greatest customer and commercial impact.
• Build repeatable playbooks for executive sponsorship, account planning, customer follow-through, advisory forums, executive events, and global market engagement.
• Maintain visibility into executive relationship coverage, commitments, risks, and opportunities across priority accounts.
• Establish the operating cadence that aligns Sales leadership, account teams, and executives around upcoming engagements, decisions, and follow-through.
• Lead the strategy and execution for marquee executive engagement moments—including Davos, Sun Valley, and other C‑suite convenings—ensuring each has clear commercial objectives and measurable outcomes.
• Own the end‑to‑end strategy and execution for high‑stakes executive customer and partner engagements, from qualification and preparation through meeting design and post‑meeting execution.
• Translate complex account dynamics, customer priorities, competitive context, and OpenAI strategy into concise, decision‑ready executive briefings.
• Partner with account teams to define engagement objectives, executive attendees, customer value propositions, and desired business outcomes.
• Coach sales leaders and account teams on executive presence, strategic storytelling, executive relationship mapping, and engagement planning.
• Act as a trusted extension of the CRO, representing the Office of the CRO in cross‑functional planning, operating forums, and selected customer engagements when appropriate.
• Prepare the CRO for major customer meetings, strategic decisions, market visits, and executive events.
• Synthesize complex information into clear recommendations, tradeoffs, and action plans for the CRO and Revenue Leadership Team.
• Lead high‑priority cross‑functional initiatives on behalf of the Office of the CRO.
• Build strong operating rhythms across the Office of the CRO, including planning cycles, executive communications, priority tracking, and accountability.
• Surface insights from executive conversations and strategic accounts to inform Product, GTM Strategy, Customer Success, Marketing, Communications, Research, and executive leadership.
• Partner across functions to ensure executive engagements reflect OpenAI's strategic priorities and strongest customer narratives.
• Expand executive relationships across priority accounts by orchestrating the right mix of OpenAI leaders, account teams, and ecosystem partners.
• Measure program success through executive engagement, relationship health, strategic opportunity progression, customer outcomes, and commercial impact.
• Capture repeatable executive engagement best practices and customer insights that strengthen the broader GTM organization.

• 10+ years of experience in enterprise technology, strategic accounts, executive engagement, sales strategy, management consulting, customer success, chief of staff, or another senior commercial operating role.
• Demonstrated success partnering directly with C‑suite customers and senior executives in complex, high‑stakes environments.
• Strong commercial judgment and a deep understanding of how enterprise opportunities are shaped, advanced, and closed.
• Exceptional ability to synthesize complex information into clear executive narratives, recommendations, and customer‑facing materials.
• Proven experience building scalable programs and operating models across Sales, Product, Marketing, Customer Success, and executive leadership teams.
• Sound judgment and executive presence, with the ability to serve as a trusted proxy for senior leadership when appropriate.
• Strong coaching and influencing skills that elevate how teams prepare for and execute executive engagements.
• Experience operating across global organizations, cultures, industries, and fast‑moving priorities.
• Intellectual curiosity about AI, enterprise transformation, and the evolving needs of customers adopting AI at scale.

Demonstr…