Chief of Staff

Chief Of Staff

This role is specifically targeting those in the San Francisco Bay area or nearby. Sacramento candidates also considered. This role is primarily remote, but will have some periodic on-site meetings.

As the Chief of Staff (COS), you will be a force-multiplier for the CEO. As a data-driven, senior support partner to the CEO, you will ensure alignment, momentum, governance, and accountability across a global organization. This role combines business operations, people management, and cross-functional orchestration. The Ideal candidate will be self-motivated and someone who thrives managing ambiguity and getting things done while executing independently.

You must be technical and extremely technology and data savvy. This leader must have strong experience in consulting, digital marketing or technology-led environments, thrive in ambiguity, and possess exceptional relationship-building skills across executives, employees, and clients.

Key Responsibilities:

• Executive Support
• Serve as the CEO's trusted right hand, executing organizational priorities and key decisions.
• Translate the CEO's vision into actionable measurable plans for global operations, autonomously
• Serve as a first escalation point for issues requiring CEO-level visibility or alignment.
• Lead planning cycles, quarterly business reviews, annual operating plans, and cross-company goal setting activities.
• Be an expert in crafting solutions with the business needs, employee needs and client needs balanced (win/win/win)
• Have direct experience (not peripheral) in goal setting, QBRs, dashboards and client management
• Produce monthly Q 's tied to measurable metrics and summaries
• Partnering with Human Resources, ensuring alignment between business and people strategy.
• Technical Program Management
• Leveraging expertise in data and insights to create governance and frameworks
• Expertly learn and derive insights from Salesforce, Mavenlink/Kantata, and Google Suite
• Drive operational rhythm and governance across the company.
• Develop frameworks, processes, and operating models that improve efficiency, transparency, and cross-team collaboration.
• Identify organization gaps, risks, and opportunities, build recommendations for structure, resourcing and execution.
• People Management & Team Leadership
• Gathering actions and next steps from meetings and executing on behalf of the CEO.
• Setting strategic/logistical framework & execution of offsites, CEO travel requirements and any other ad hoc projects as needed.
• Pushing updates and summaries, in a clean efficient manner
  - Not requiring constant pulls
• Keeping track of all the ideation and strategy and being able to effortlessly weave them into next steps which make sense for our business
• Build decks for the CEO
• Sit in on industry calls and capture and execute on next steps
• Directly manage any Direct Reports to the CEO as needed. This could range from Junior to Senior Profiles.
• Complete all execution/ administrative tasks on behalf of the CEO examples include:
• Executive Communications & Stakeholder Engagement
• Own executive communication materials: CEO updates, board decks, RFI/RFP, strategy presentations, and company-wide communications.
• Ensure consistent, aligned messaging across global regions and business units.
• Act as a representative of the CEO in key internal meetings, client interactions, and strategic discussions where appropriate.
• Build strong relationships across global partnerships, with client partners and external vendor partners.

Success will be measured by: CEO leverage and capacity gained:
The CEO's time is focused on the highest-value priorities, with reduced context switching, fewer dropped threads, and clearer decision-making.

- Examples of Success Metrics:

• # of workflows and meetings the CEO can exit from
• Successful creation of dashboards that summarize the health of the organization
• Speed with which you can ensure governance of expectations
• Ability to quantify that governance

Execution velocity:
Ideas, decisions, and conversations are consistently translated into concrete actions, owners, and outcomes without repeated follow-up. Reliability and follow-through:
Commitments are tracked, deadlines are met, and critical work moves forward without reminders or escalation. Clarity and organization:
Complex, fast-moving initiatives are organized into clear plans, timelines, and next steps that align teams and reduce ambiguity. Quality of executive materials:
Briefs, decks, and written communications are accurate, well-structured, and decision-ready, requiring minimal revision. Judgment and discretion:
Sensitive information is handled with care, priorities are sequenced thoughtfully, and the CEO can trust you to act in the best interest of the business without micromanagement. Proactive problem solving:
Issues are identified early, options are surfaced with recommendations, and potential blockers are resolved before they slow progress. Operational calm under pressure:
During high-volume or high-stakes periods, the CEO and leadership team…