Manager, Merchandising - Outdoor Furniture

Manager, Merchandising - Outdoor Furniture

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.

Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:

• Customer First:
  We prioritize customer satisfaction in every decision.
• High Quality:
  True quality means premium materials and rigorous production standards you can feel good about.
• Essential Design:
  We focus on timeless, functional essentials instead of chasing trends.
• Always a Better Deal:
  Innovation and transparency ensure value for both customers and partners.
• Social & Environmental Responsibility:
  We commit to sustainable materials, ethical production, and fair wages.

Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.

At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices.

That mission demands a world-class team committed to excellence.

If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.

The Merchandising Manager, Outdoor Furniture role is responsible for delighting Quince's growing customer base by expanding and managing the Outdoor Furniture product assortment on Quince.

Quince has proven the consumer value proposition and has built a loyal, repeat consumer base. We want to build on that value proposition and continue to scale in both existing and new product categories. This merchant leading Outdoor Furniture will be responsible for managing the assortment, revenue and margins, and overall growth trajectory of that product category.

Quince's growth and success is directly tied to the performance and success of this role. The person in this role will be an innovator at heart leveraging the attributes below to build and run our emerging categories strategy.

Responsibilities

• Own the Outdoor Furniture assortment strategy, ensuring the category delivers on Quince's promise of exceptional quality at accessible prices
• Launch and expand new and adjacent product types in year one, including additional cushion types, outdoor bistro sets, umbrellas, fire tables, chaise lounges, etc.
• Lead sample feedback and approvals for all new and resourced products (product approvals may require ~10% time spent traveling overseas)
• Leverage data and customer insights to build, optimize, and scale the assortment — analyzing performance, refining product mix, and making evidence-based decisions – to meet customer needs and achieve financial goals (revenue, margin, inventory health, return rate, etc.)
• Continuously identify whitespace in the assortment and refine product roadmap based on new information and learnings
• Leveraging data for ratings, reviews, and return rates, conduct quality improvements for any products in assortment with improvement opportunities
• Partner closely with Sourcing to identify and develop new products, with a focus on performance, sustainability, and the highest quality materials and craftsmanship
• Collaborate with marketing, site, and creative teams to ensure compelling product launches and storytelling that reflect brand positioning,…