Consultant, Transformation

Job Description UCSF Enterprise Strategy & Transformation (EST) seeks an exceptional professional to join our highly skilled and engaged team providing internal consulting services to our dynamic, mission-driven institution. The Consultant provides strategic facilitation and coordination support for internal initiatives, helping leaders and teams plan, prioritize, and execute strategy, process improvement, and digital transformation efforts. The EST staff enjoy challenging and impactful project work, professional development opportunities, and an engaging work environment.

Consultant

• Use and apply management consulting skills to deliver programs and projects that involve multiple organizations and stakeholders.
• Effectively support moderate to complex initiatives and programs, including scheduling, facilitation, documentation, and communications.
• Support resolution of a wide range of consulting issues and situations.
• Receive minimal instruction on planning, researching, and resolving issues, with general instructions and guidance provided on new assignments and/or more unique situations.
• Demonstrate good judgment in selecting methods and techniques for obtaining solutions.

Department Overview The UCSF Enterprise Strategy & Transformation (EST) Office is an internal business advisory unit of skilled professionals who provide consulting services to the UCSF campus. The EST works with central leaders, the schools, and department staff to implement both campus-wide and unit-specific operational improvements. The EST consulting services include strategic planning, business process improvement, systems implementations and organizational restructuring.

The EST provides these services leveraging skills in project management, group facilitation, change management, and Lean transformation. EST staff possess sound strategic thinking and consulting skills that guide the organization towards collaboratively identified, workable solutions.

Responsibilities %

of time
Essential Function (Yes/No )

Key Responsibilities (To be completed by Supervisor) 40

Yes

Analyzes business needs and evaluates technical and non-technical solutions to ensure alignment with organizational objectives. Develops project deliverables, including project plans, reports, presentations, stakeholder communications, and other deliverables. Coordinates project/program meetings. 30

Yes

Provides collaborative consultation to cross-functional teams and leaders, providing analysis and recommendations to address medium to complex business challenges, improve operations, and support strategic priorities. 20

Yes

Supports facilitation of process improvement efforts through assessment of current-state operations, identification of root causes, and development of future-state solutions and recommendations. 10

Yes

Understands and supports project governance structures and decision-making processes. 100%

(To update total %, enter the amount of time in whole numbers (without the % symbol – e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)
Qualifications
REQUIRED QUALIFICATIONS

• Bachelor’s degree in Organizational Change, Business Administration, or related area, and 3-5 years relevant experience and/ or equivalent experience/training.
• Demonstrated knowledge of project proposals and project plans.
• Demonstrates analytical, problem-solving, project planning, and implementation skills.
• Demonstration of project management principles, theories, and concepts.
• Ability to assess needs and work collaboratively with the team to design solutions to meet those needs.
• Possesses effective verbal and written communication skills.
• Demonstrates ability to learn quickly, reason, synthesize, and generalize based on information obtained.
• Ability to coach, facilitate, and influence individuals on client teams. Skilled in facilitation, relationship building, and consulting.
• Ability to focus on priorities, strategies, and vision

Preferred Qualifications

• 4-7 years of relevant experience in universities or management consulting.
• Uses AI to elevate domain expertise, producing higher-quality insights and reusable patterns…